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Can't integrate to Outlook calendar - Jira Cloud App #384

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8 tasks done
hobstah5 opened this issue Jan 27, 2025 · 1 comment
Open
8 tasks done

Can't integrate to Outlook calendar - Jira Cloud App #384

hobstah5 opened this issue Jan 27, 2025 · 1 comment
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@hobstah5
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Checklist before you being

  • I am sure that I am already using latest version of Jira Assistant
  • I had verified that, no similar issues are already reported in issue tracker
  • I had tried reproducing this issue with with Web version of Jira Assistant to ensure that this issue is not recently fixed and yet to be published
  • I had verified that, my query is not answered in FAQ section of website
  • I had verified that, my issue is not listed as known bugs in website

How do you use Jira Assistant?

Jira cloud App

Are you using cloud version of Jira or self hosted (data center / server) of Jira.

Cloud Jira

Version of Jira Assistant

v2.59

What browser are you using?

Chrome

What OS are you using? You need not disclose this if you feel it is irr-relevant for your issue.

Windows

Bug Description

Can't integrate Outlook calendar, if JA is running as App installed in our Jira Cloud.
Integration works when using browser version or app.jiraassitant.com + oauth2

Jira Cloud is configured with SSO with Atlassian Guard + Microsoft EntraID.

After the screen:

JAssistant is requesting access to your MicrosoftOutlook account
JAssistant requires access to your MicrosoftOutlook account to connect to jira on id.atlassian.com.

You'll be redirected to an external site to configure access with the provider. Check the domain name below carefully before continuing.

https://login.microsoftonline.com/common/oauth2/v2.0/authorize

Select Continue to visit the external site and provide the app access on your behalf.

By allowing access, the app can perform these actions on your account.
Calendars.Read
offline_access
openid
profile

The error is displayed:

could not retrieve access token from the provider 401. 
Error response : {"error":"invalid_client","error_description":
"AADSTS7000215: Invalid client secret provided. Ensure the secret being sent in the request is the client secret value, 
not the client secret ID, for a secret added to app 'a8efd8fc-0657-490e-a622-xxxxxxxxxx'. 
Trace ID: 5cf341ea-eec7-479a-b46b-3ce491935800 Correlation ID: 56de6cfb-108e-47e0-be11-e498d60589e4 
Timestamp: 2025-01-27 10:28:01Z",
"error_codes":[7000215],"timestamp":"2025-01-27 10:28:01Z","trace_id":"5cf341ea-eec7-479a-b46b-3ce491935800","correlation_id":"56de6cfb-108e-47e0-be11-e498d60589e4",
"error_uri":"https://login.microsoftonline.com/error?code=7000215"}

Checklist before you submit

  • I have ensured not to paste any confidential information like Jira url, Mail id, etc.
  • I have verified my browser console logs and added necessary details (if required)
  • I have added required screenshots if the bug is related to UI (as necessary)
@shridhar-tl
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Hi @hobstah5, Thank you for reporting the issue.

Recently, just couple of months back the client secret expired and that was already updated. So as of now I am not yet sure what has gone wrong again. I will have a look at it and fix it within this weekend.

@shridhar-tl shridhar-tl self-assigned this Jan 30, 2025
@shridhar-tl shridhar-tl added the bug Something isn't working label Jan 30, 2025
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