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Subtitle appearing twice #6007

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davidmagine opened this issue Dec 11, 2023 · 2 comments
Closed

Subtitle appearing twice #6007

davidmagine opened this issue Dec 11, 2023 · 2 comments
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component: captions/subtitles The issue involves captions or subtitles priority: P2 Smaller impact or easy workaround status: archived Archived and locked; will not be updated type: bug Something isn't working correctly
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@davidmagine
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Have you read the FAQ and checked for duplicate open issues?
yes

If the problem is related to FairPlay, have you read the tutorial?

not related

What version of Shaka Player are you using?

4.7.0

Can you reproduce the issue with our latest release version?
yes

Can you reproduce the issue with the latest code from main?
not applicable

Are you using the demo app or your own custom app?
custom

If custom app, can you reproduce the issue using our demo app?
not applicable

What browser and OS are you using?
LG WebOS

For embedded devices (smart TVs, etc.), what model and firmware version are you using?
LG model 55UK6400PLF, webOS 4.4.2-11 and a few other LG model tv and webOS versions

What are the manifest and license server URIs?

What configuration are you using? What is the output of player.getConfiguration()?

What did you do?

Play a video with subtitle

What did you expect to happen?
Only one line of subtitle to appear

What actually happened?

Occasionally the subtitle will appear twice at different position
Video
https://github.com/shaka-project/shaka-player/assets/119855296/b8038fcb-dacb-45ea-a6c3-333fe59537f1
Image
image
VTT subtitle files (segments 37 and 38)
vtt.zip

@davidmagine davidmagine added the type: bug Something isn't working correctly label Dec 11, 2023
@shaka-bot shaka-bot added this to the v5.0 milestone Dec 11, 2023
@avelad avelad added component: captions/subtitles The issue involves captions or subtitles priority: P2 Smaller impact or easy workaround labels Jan 8, 2024
@avelad
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avelad commented Jan 8, 2024

@davidmagine are you using UITextDisplayer or SimpleTextDisplayer? in the player, are you calling to setVideoContainer?

@avelad avelad added the status: waiting on response Waiting on a response from the reporter(s) of the issue label Jan 8, 2024
@shaka-bot
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Closing due to inactivity. If this is still an issue for you or if you have further questions, the OP can ask shaka-bot to reopen it by including @shaka-bot reopen in a comment.

@shaka-bot shaka-bot removed the status: waiting on response Waiting on a response from the reporter(s) of the issue label Jan 15, 2024
@shaka-bot shaka-bot added the status: archived Archived and locked; will not be updated label Mar 15, 2024
@shaka-project shaka-project locked as resolved and limited conversation to collaborators Mar 15, 2024
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Labels
component: captions/subtitles The issue involves captions or subtitles priority: P2 Smaller impact or easy workaround status: archived Archived and locked; will not be updated type: bug Something isn't working correctly
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