Duplicate post issue on Production

[manzoor77]

Hi,
Facing Duplicate post issue when remind bot triggered in Production. remindbot plugin version is com.github.scottleedavis.mattermost-plugin-1.0.0 , Mattermost version >7.2.

Note: There are 1.3 Millions Posts in Production DB.

[manzoor77]

@kemenaran @mrmonkington @jlbribeiro @lieut-data can you guys help me out from this issue? I will be thankful to you.

[kemenaran]

Could you describe the issue in more details? Is your problem that some reminders are triggered more than once?

[manzoor77]

@kemenaran Thanks for your response.
This is not for some reminders, it triggered more than once for all reminders, I have attached ScreenShoot with this

[kemenaran]

Could you post the output of /remind list? How was the reminder created - does it notify a single channel, a single person, is it recurrent?

(I wonder if it is not a case of the reminder completion creating a new reminder for each user)

[pdibenedetto]

@kemenaran, we have a similar situation.

To create a reminder, we used /remind ~marketing-team to give a status update everyday at 8am

Here's an example from our end:
Output from /remind list

Remindbot BOT 4:06 PM(Only visible to you)
Past and incomplete: "to give a status update everday at 9am"
Mark as Complete | Delete | Snooze
Reminders 1 to 1 (of 1)
Close List

• During the first week this reminder ran, it was only triggered one time. After approx. a week, it seems to be triggered two times. There are well over 2 members in the channel.