Won't pair

[OverWims]

When it opens and i try to add a device it just keeps saying I need to press the power button on the panel controller for 5-7 seconds. Even when I do that it still says it. It can find my panels in the list yet still keeps doing this. Tried with exe and jar. Tried adding panes using IP too. Nothing works.

[rowak]

Could you try running the app in a terminal to see if any errors show up? If you're on windows, open the command prompt and type java -jar path_to_app.exe, but replace "path_to_app.exe" with the actual path to the file.

Also, could you check if the IPs that appear in the device list are IPv4? They should look something like this:

[vegancecilia]

I was having this same issue (device is recognized but the prompt to hold the button for 5-7 seconds doesn't go away). The IP doesn't look like your example? What should I do about this

[rowak]

Thanks for the image. I added a fix for this which you can download here. Please let me know if it works.

[vegancecilia]

That worked great, and this was just the software I was looking for -- thank you so much!

[rowak]

Awesome! Glad I could help.

@wobby123, could you confirm if this fix works for you as well?

[Rihoj]

Tried using the 9.0 version and had the same issue. It was showing an IPv6 address and would not finish the pair. It only showed the waiting message as well. I used the 9.1-debug.3.jar file you provided above and it fixed for me. I have to hexagon 7 panel starter kit.

Thank you.