Purchased books show as unavailable

[wolfsongz]

Describe the bug
There are numerous books that I have purchased but cannot download. The books are greyed out in Libation as though they are no longer available but they are still available to download in the Audible app. The strange thing is that sometimes the titles will show up as available and then when I check again, they aren't and vice-versa.

To Reproduce
Steps to reproduce the behavior:

1. Open the app and let it scan my library
2. Observe the status in the Liberate column
3. Note that "The Girl With All the Gifts" (and other titles) is 'greyed out' in the Liberate column but because I selected it before that, it appears in the Process Queue

Expected behavior
Titles that are still available on Audible show up as available on Libation

Screenshots

Platform

Windows 11

Log Files
The log files fail to upload.

[rmcrackan]

Sorry about this error. I see your note about the log files failing to upload but I'm not sure how to diagnose this without more info. Do you have dropbox, google drive, icloud, etc which might let you share a download link?

[wolfsongz]

Sorry about this error. I see your note about the log files failing to upload but I'm not sure how to diagnose this without more info. Do you have dropbox, google drive, icloud, etc which might let you share a download link?

I can share them on Google Drive. https://drive.google.com/file/d/1OGxgtda_gJ-7_3-oqs2GFlAqvhuZp8b5/view?usp=drive_link

[rmcrackan]

Thanks! This looks like something is fighting for control over these files. Does google drive automatically backup either C:\Users\wolfs\AppData\Local\Temp\Libation or the destination folder where your books are saved to?

I had issues like this with a version of dropbox once -- where an app was trying to download/create/edit files and dropbox was aggressively trying to back them up at the same time. Let's see what happens if you pause any similar services, restart Libation, and try your backup again.

[wolfsongz]

I have OneDrive, Dropbox and Google Drive but none of them backup either location. Since setting up Libation I've actually changed the target folder a couple of times, I don't think any of those were backed up, but I've always had this problem from the first time I used the app.

Consequently, I've gone into Audible to remove titles that are no longer available and when I rescan, they still appear in Libation.

[rmcrackan]

If you go to Settings > Trash Bin, are any of the missing titles in there?

[wolfsongz]

No. I was actually able to download most of the books in between the availability changing.

I left a couple of books to troubleshoot this. I took this screenshots less than 30 seconds apart just now after filtering.