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Describe the bug
When using FormCreator to create tickets, if the assigned technician is a group, FormCreator incorrectly assigns the requester as the technician. This should not happen; only the group should be assigned.
To Reproduce
Steps to reproduce the behavior:
Create a form and set a target.
Specify the actors for the ticket, where the requester is the author and the assigned technician is a specific group.
Use the form to open a ticket.
The ticket author incorrectly appears as both the requester and the assigned technician.
Expected behavior
The ticket should display only the group in the assigned field, not both the group and the ticket author.
Screenshots
GLPI / Plugins (please complete the following information):
GLPI Version:
GLPI 10.0.15
Installation mode: GIT
Current language: pt_BR
Server:
Operating system: Linux ip-172-31-34-137 6.8.0-1019-aws
PHP 8.2.25 apache2handler
Software: Apache/2.4.58 (Ubuntu)
Server Version: 10.11.8-MariaDB
Database engine version: 10.11.8
Plugins:
Form Creator: Version 2.13.9 (Enabled, Manual Install)
GLPI Inventory: Version 1.4.0 (Enabled, Marketplace)
Oauth IMAP: Version 1.4.3 (Enabled, Marketplace)
Trademark: Version 1.4.1 (Enabled, Manual Install)
Desktop (please complete the following information):
OS: Windows
Browser: Chrome
Version: 11
Smartphone (please complete the following information):
Device: iPhone 11
OS: iOS 18
Browser: default browser, Chrome
Version: [Please fill in version]
Additional context
Add any other context about the problem here.
The text was updated successfully, but these errors were encountered:
Describe the bug
When using FormCreator to create tickets, if the assigned technician is a group, FormCreator incorrectly assigns the requester as the technician. This should not happen; only the group should be assigned.
To Reproduce
Steps to reproduce the behavior:
Create a form and set a target.
Specify the actors for the ticket, where the requester is the author and the assigned technician is a specific group.
Use the form to open a ticket.
The ticket author incorrectly appears as both the requester and the assigned technician.
Expected behavior
The ticket should display only the group in the assigned field, not both the group and the ticket author.
Screenshots
GLPI / Plugins (please complete the following information):
Server:
Plugins:
Desktop (please complete the following information):
OS: Windows
Browser: Chrome
Version: 11
Smartphone (please complete the following information):
Device: iPhone 11
OS: iOS 18
Browser: default browser, Chrome
Version: [Please fill in version]
Additional context
Add any other context about the problem here.
The text was updated successfully, but these errors were encountered: