Reminder gets deleted on sync despite setting do not sync reminders.

[madejackson]

Hi,

I have an issue with reminder that get's deleted. I have 1x Google Calendar and 2x Outlook Calendar and they all get synced 2-ways.

Syncing reminders is disabled so I do not get notified multiple times for the same event. Unfortunately, after a couple of syncs, The Reminder get's deleted in the source Calendar as well which is not desired. I do want to keep this reminder so I get notified once for every entry from the respecting source calendar.

See corresponding Log-Entry:
2022-05-03 13:43:59,411 DEBUG 29 OutlookGoogleCalendarSync.Console [280] - 03.05.2022 14:00 "Test *** -> Google (Default Reminder 15min)" 2022-05-03 13:43:59,411 DEBUG 29 OutlookGoogleCalendarSync.Console [280] - AttributeChangeReminder15 → removed 2022-05-03 13:43:59,468 DEBUG 29 OutlookGoogleCalendarSync.Console [280] - 1 attributes updated.

If I enable sync for reminders, I get notified 3x times for every entry which is not desired as well.

Logfile
Settings

I tested this with 2.9.0.0 (Installed 2x as portable) and 2.9.4.0 (1x installed via installer and using 2x profiles)

Kind Regards,
Long-Time-User and Donater

BTW: Love the new Profiles-Feature, It's definitely the best Calendar-Sync-Software out there

[phw198]

Thanks for the love for Profiles! It took a lot of work so always good to hear good feedback 🙂

For the reminders, I think you need to turn on "syncing" of the default reminders...

[madejackson]

Thanks four your Reply.

Just tested this. Unfortunately this does not work, as it results in 3x reminders for 1x Appointment. I'd like to not sync the reminders so I only have The 1x default reminder of the corresponding source calendar for 1x Appointment. The 2x synced Calendars should not have any Reminder.

I try to write down the issue I have:

sync order: Outlook 1 <-> Google / Google <-> Outlook 2 / Google <-> Outlook 1
Expected Behaviour: Source Calendar has Default Reminder set, Synced Calendars have no reminder
Observed Behaviour: Source Calendar has Default Reminder set, Synced Calendars have no reminder, after the third sync, reminder of Source Calendar gets deleted.

[phw198]

So is your "source" calendar "Outlook 1"? I'm pretty sure you need:

Profile 1: Outlook 1 <-> Google

• Reminders
• Use Google default
• Use Outlook default

Profile 2: Outlook 2 <-> Google

• Reminders
• Use Google default
• Use Outlook default

I've not been able to test this yet, but let me know how that works out.

[madejackson]

All 3x calendars can be the source calendar, just for different appointments. Hence your proposition does not work.

In Outlook there is a restriction: Default Reminders are set Program-Wide, for all accounts the same. So Outlook 1 and Outlook 2 all have the same default reminder. If I create an Appointment in Outlook 2, There would be a reminder set on Outlook 2 and also in Outlook 1 after sync.

If I disable sync of reminders in OGCS, I expect OGCS to not touch my reminders.
But as of now, OGCS does delete my reminder despite me telling it not to.

[github-actions]

This issue has been marked dormant because the last update is at least 30 days ago. If no update is made with the next 7 days, the issue will be closed.

[phw198]

As taken from #1859

I'll need to give this some though on how to differentiate "do not sync reminders because I don't want OGCS to change them" vs "do not sync reminders because I don't want to be receive any reminder notifications" - the latter is how OGCS works and why it removes existing reminders.