Issues with Suspended Account: No Email Notifications and Support Contact Not Working

[Wahid7852]

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Hello everyone at the support team,

I’m currently facing a situation where my friend's (@techy4shri) GitHub account has been suspended, and I’ve encountered two major

Despite my friends account being suspended, they have not received any email notifications regarding the suspension. I expected a notification to clarify the reasons behind the suspension and steps to resolve the issue, but so far, there has been no communication sent to my registered email address. Is there a specific reason why suspended account owners might not be receiving such emails? Shouldn't this be a standard practice to ensure

They have also tried reaching out to GitHub Support regarding the suspension, but are faced with a 403 error (image attached)
Has anyone else experienced difficulties in contacting GitHub support when dealing with a suspended account? If so, are there alternative ways to get help with account issues?

I would greatly appreciate any insights or suggestions from the community on why this might be happening and how I can move forward to address these concerns.