From 33c3f9d225d2a91e27330d35c2edd645b9c98bcc Mon Sep 17 00:00:00 2001 From: William Gabor Date: Thu, 3 Apr 2025 15:13:44 -0400 Subject: [PATCH] OCPBUGS-52653 made edits to the files --- modules/gathering-data-network-logs.adoc | 6 +++--- modules/gathering-data-specific-features.adoc | 8 +++----- modules/support-gather-data.adoc | 7 +++---- 3 files changed, 9 insertions(+), 12 deletions(-) diff --git a/modules/gathering-data-network-logs.adoc b/modules/gathering-data-network-logs.adoc index 950fe9c177ed..b1d5fe75a2f0 100644 --- a/modules/gathering-data-network-logs.adoc +++ b/modules/gathering-data-network-logs.adoc @@ -22,12 +22,12 @@ $ oc adm must-gather -- gather_network_logs ==== By default, the `must-gather` tool collects the OVN `nbdb` and `sbdb` databases from all of the nodes in the cluster. Adding the `-- gather_network_logs` option to include additional logs that contain OVN-Kubernetes transactions for OVN `nbdb` database. ==== -. Create a compressed file from the `must-gather` directory that was just created in your working directory. For example, on a computer that uses a Linux operating system, run the following command: +. Create a compressed file from the `must-gather` directory that was just created in your working directory. Make sure you provide the date and cluster ID for the unique must-gather data. For more information about how to find the cluster ID, see link:https://access.redhat.com/solutions/5280291[How to find the cluster-id or name on OpenShift cluster]. For example, on a computer that uses a Linux operating system, run the following command: + [source,terminal] ---- -$ tar cvaf must-gather.tar.gz must-gather.local.472290403699006248 <1> +$ tar cvaf must-gather-`date +"%m-%d-%Y-%H-%M-%S"`-.tar.gz <1> ---- -<1> Replace `must-gather-local.472290403699006248` with the actual directory name. +<1> Replace `` with the actual directory name. . Attach the compressed file to your support case on the link:https://access.redhat.com/support/cases/#/case/list[the *Customer Support* page] of the Red Hat Customer Portal. diff --git a/modules/gathering-data-specific-features.adoc b/modules/gathering-data-specific-features.adoc index f192438dc0e6..81c76ff951e9 100644 --- a/modules/gathering-data-specific-features.adoc +++ b/modules/gathering-data-specific-features.adoc @@ -362,15 +362,13 @@ $ oc adm must-gather \ <2> The must-gather image for KubeVirt ifndef::openshift-origin[] -. Create a compressed file from the `must-gather` directory that was just created in your working directory. For example, on a computer that uses a Linux -operating system, run the following command: +. Create a compressed file from the `must-gather` directory that was just created in your working directory. Make sure you provide the date and cluster ID for the unique must-gather data. For more information about how to find the cluster ID, see link:https://access.redhat.com/solutions/5280291[How to find the cluster-id or name on OpenShift cluster]. For example, on a computer that uses a Linux operating system, run the following command: + [source,terminal] ---- -$ tar cvaf must-gather.tar.gz must-gather.local.5421342344627712289/ <1> +$ tar cvaf must-gather-`date +"%m-%d-%Y-%H-%M-%S"`-.tar.gz <1> ---- -<1> Make sure to replace `must-gather-local.5421342344627712289/` with the -actual directory name. +<1> Replace `` with the actual directory name. . Attach the compressed file to your support case on the link:https://access.redhat.com/support/cases/#/case/list[the *Customer Support* page] of the Red Hat Customer Portal. endif::openshift-origin[] diff --git a/modules/support-gather-data.adoc b/modules/support-gather-data.adoc index 3d0f395e201f..c76cdc13b450 100644 --- a/modules/support-gather-data.adoc +++ b/modules/support-gather-data.adoc @@ -71,14 +71,13 @@ Because this command picks a random control plane node by default, the pod might Contact Red Hat Support for the recommended resources to gather. ==== -. Create a compressed file from the `must-gather` directory that was just created in your working directory. For example, on a computer that uses a Linux -operating system, run the following command: +. Create a compressed file from the `must-gather` directory that was just created in your working directory. Make sure you provide the date and cluster ID for the unique must-gather data. For more information about how to find the cluster ID, see link:https://access.redhat.com/solutions/5280291[How to find the cluster-id or name on OpenShift cluster]. For example, on a computer that uses a Linux operating system, run the following command: + [source,terminal] ---- -$ tar cvaf must-gather.tar.gz must-gather.local.5421342344627712289/ <1> +$ tar cvaf must-gather-`date +"%m-%d-%Y-%H-%M-%S"`-.tar.gz <1> ---- -<1> Make sure to replace `must-gather-local.5421342344627712289/` with the actual directory name. +<1> Replace `` with the actual directory name. ifndef::openshift-origin[] . Attach the compressed file to your support case on the link:https://access.redhat.com/support/cases/#/case/list[the *Customer Support* page] of the Red Hat Customer Portal.