diff --git a/.chloggen/47498.yaml b/.chloggen/47498.yaml
new file mode 100644
index 0000000000000..5840c604deec1
--- /dev/null
+++ b/.chloggen/47498.yaml
@@ -0,0 +1,27 @@
+# Use this changelog template to create an entry for release notes.
+
+# One of 'breaking', 'deprecation', 'new_component', 'enhancement', 'bug_fix'
+change_type: enhancement
+
+# The name of the component, or a single word describing the area of concern, (e.g. receiver/filelog)
+component: exporter/sumologic
+
+# A brief description of the change.  Surround your text with quotes ("") if it needs to start with a backtick (`).
+note: Modify default retry settings to prevent dropping data on transient backend unavailability
+
+# Mandatory: One or more tracking issues related to the change. You can use the PR number here if no issue exists.
+issues: [47503]
+
+# (Optional) One or more lines of additional information to render under the primary note.
+# These lines will be padded with 2 spaces and then inserted directly into the document.
+# Use pipe (|) for multiline entries.
+subtext:
+
+# If your change doesn't affect end users or the exported elements of any package,
+# you should instead start your pull request title with [chore] or use the "Skip Changelog" label.
+# Optional: The change log or logs in which this entry should be included.
+# e.g. '[user]' or '[user, api]'
+# Include 'user' if the change is relevant to end users.
+# Include 'api' if there is a change to a library API.
+# Default: '[user]'
+change_logs: [user]
diff --git a/exporter/sumologicexporter/README.md b/exporter/sumologicexporter/README.md
index a027b6d75e698..1c80fca31c94c 100644
--- a/exporter/sumologicexporter/README.md
+++ b/exporter/sumologicexporter/README.md
@@ -124,10 +124,13 @@ exporters:
       # time to wait after the first failure before retrying;
       # ignored if enabled is false, default = 5s
       initial_interval: <initial_interval>
-      # is the upper bound on backoff; ignored if enabled is false, default = 30s
+      # multiplier is the factor applied to the previous delay to calculate the next retry delay;
+      # ignored if enabled is false, default = 1.2
+      multiplier: <multiplier>
+      # is the upper bound on backoff; ignored if enabled is false, default = 5m
       max_interval: <max_interval>
       # is the maximum amount of time spent trying to send a batch;
-      # ignored if enabled is false, default = 120s
+      # ignored if enabled is false, default = 1h
       max_elapsed_time: <max_elapsed_time>
 
     sending_queue:
diff --git a/exporter/sumologicexporter/config.go b/exporter/sumologicexporter/config.go
index 88b6e0f4a79d8..e02806cf4e54d 100644
--- a/exporter/sumologicexporter/config.go
+++ b/exporter/sumologicexporter/config.go
@@ -190,4 +190,10 @@ const (
 	DefaultDropRoutingAttribute string = ""
 	// DefaultStickySessionEnabled defines default StickySessionEnabled value
 	DefaultStickySessionEnabled bool = false
+	// DefaultRetryOnFailureMultiplier defines default retry_on_failure multiplier value
+	DefaultRetryOnFailureMultiplier float64 = 1.2
+	// DefaultRetryOnFailureMaxInterval defines default retry_on_failure max_interval value
+	DefaultRetryOnFailureMaxInterval time.Duration = 5 * time.Minute
+	// DefaultRetryOnFailureMaxElapsedTime defines default retry_on_failure max_elapsed_time value
+	DefaultRetryOnFailureMaxElapsedTime time.Duration = 1 * time.Hour
 )
diff --git a/exporter/sumologicexporter/factory.go b/exporter/sumologicexporter/factory.go
index 4c999f4395cd4..558bdaddf4173 100644
--- a/exporter/sumologicexporter/factory.go
+++ b/exporter/sumologicexporter/factory.go
@@ -31,6 +31,10 @@ func NewFactory() exporter.Factory {
 
 func createDefaultConfig() component.Config {
 	qs := configoptional.Default(exporterhelper.NewDefaultQueueConfig())
+	retryConfig := configretry.NewDefaultBackOffConfig()
+	retryConfig.Multiplier = DefaultRetryOnFailureMultiplier
+	retryConfig.MaxInterval = DefaultRetryOnFailureMaxInterval
+	retryConfig.MaxElapsedTime = DefaultRetryOnFailureMaxElapsedTime
 
 	return &Config{
 		MaxRequestBodySize: DefaultMaxRequestBodySize,
@@ -39,7 +43,7 @@ func createDefaultConfig() component.Config {
 		Client:             DefaultClient,
 
 		ClientConfig:         createDefaultClientConfig(),
-		BackOffConfig:        configretry.NewDefaultBackOffConfig(),
+		BackOffConfig:        retryConfig,
 		QueueSettings:        qs,
 		StickySessionEnabled: DefaultStickySessionEnabled,
 	}
diff --git a/exporter/sumologicexporter/factory_test.go b/exporter/sumologicexporter/factory_test.go
index 50c07a72765a9..e3e995e23b7e0 100644
--- a/exporter/sumologicexporter/factory_test.go
+++ b/exporter/sumologicexporter/factory_test.go
@@ -29,6 +29,12 @@ func TestCreateDefaultConfig(t *testing.T) {
 	factory := NewFactory()
 	cfg := factory.CreateDefaultConfig()
 	qs := configoptional.Default(exporterhelper.NewDefaultQueueConfig())
+	retryConfig := configretry.NewDefaultBackOffConfig()
+	retryConfig.Enabled = true
+	retryConfig.InitialInterval = 5 * time.Second
+	retryConfig.Multiplier = 1.2
+	retryConfig.MaxInterval = 5 * time.Minute
+	retryConfig.MaxElapsedTime = 1 * time.Hour
 	clientConfig := confighttp.NewDefaultClientConfig()
 	clientConfig.Timeout = 30 * time.Second
 	clientConfig.Compression = "gzip"
@@ -42,7 +48,7 @@ func TestCreateDefaultConfig(t *testing.T) {
 		Client:             "otelcol",
 
 		ClientConfig:  clientConfig,
-		BackOffConfig: configretry.NewDefaultBackOffConfig(),
+		BackOffConfig: retryConfig,
 		QueueSettings: qs,
 	}, cfg)