diff --git a/content/docs/platform/inbox/configuration/preferences.mdx b/content/docs/platform/inbox/configuration/preferences.mdx
index 3edb48608..2d7beb0ec 100644
--- a/content/docs/platform/inbox/configuration/preferences.mdx
+++ b/content/docs/platform/inbox/configuration/preferences.mdx
@@ -8,12 +8,13 @@ icon: 'UserCog'
The Preferences interface in the Inbox component lets subscribers customize how they receive notifications. By default, Novu renders a preferences icon inside the Inbox component, giving users access to global and workflow-specific settings directly from the UI.
-A workflow marked as "critical" on the Novu dashboard cannot be disabled by the user and will not appear in their preferences UI.
-You can override this behavior by setting the `criticality` field in the `preferencesFilter` prop.
+A workflow marked as "critical" on the Novu dashboard cannot be disabled by the user and will not appear in their preferences UI. You can override this behavior by setting the `criticality` field in the `preferencesFilter` prop.
+You can also hide any workflow from appearing in the subscriber preferences UI using the appearance prop. To learn more, refer to the documentation on [styling the Inbox UI elements](/platform/inbox/configuration/styling#style-the-inbox-ui-elements).
+
## Global preferences
Global preferences apply across all workflows. For example, a subscriber can turn off an email or SMS channels globally, ensuring that they don’t receive notifications through that channel from any workflow.
@@ -49,11 +50,15 @@ export default InboxWithGlobalPreferencesHidden;
## Workflow-specific preferences
-Each workflow has its own set of channel preferences in the Inbox UI, where your subscribers can control how they receive notifications for that specific workflow. For example, a user might prefer email for account updates but in-app notifications for security alerts.
+Each workflow has its own set of channel preferences in the Inbox UI, where your subscribers can control how they receive notifications for that specific workflow. For example, a subscriber might prefer to receive email notifications for an account updates workflow but in-app notifications for security alerts.
+
+
+The name given to a workflow in the Novu dashboard is the name your subscribers will see in their preferences UI.
+
-The Inbox UI only displays the channels step used in a given workflow.
+For each workflow, the Inbox UI only displays the channels step used in a given workflow.
Learn how to configure channel steps in a workflow in the [Building Workflows guide](/platform/workflow/build-a-workflow).
@@ -361,6 +366,37 @@ function InboxWithGroupedAndSortedPreferences() {
export default InboxWithGroupedAndSortedPreferences;
```
+
+## Conditionally display preferences
+
+This approach can also be used to show or hide elements. The example below hides the global preferences settings by checking the `preference.level` property.
+
+```tsx
+import { Inbox, PreferenceLevel } from '@novu/react';
+
+export default function Novu() {
+
+ const appearance = {
+ elements: {
+ workflowContainer: ({ preference }) => {
+ if (preference.level === PreferenceLevel.GLOBAL) {
+ return 'hidden';
+ }
+ return '';
+ },
+ },
+ };
+
+ return (
+
+);
+}
+```
+
## Use Preferences outside the Inbox UI
You don’t have to display the Preferences UI inside the default Inbox component. Novu provides two main ways to build a custom preference experience for your subscribers.
diff --git a/content/docs/platform/inbox/configuration/styling.mdx b/content/docs/platform/inbox/configuration/styling.mdx
index d6c052775..b2d9f4549 100644
--- a/content/docs/platform/inbox/configuration/styling.mdx
+++ b/content/docs/platform/inbox/configuration/styling.mdx
@@ -454,36 +454,6 @@ export default function Novu() {
}
```
-### Conditionally display preferences
-
-This approach can also be used to show or hide elements. The example below hides the global preferences settings by checking the `preference.level` property.
-
-```tsx
-import { Inbox, PreferenceLevel } from '@novu/react';
-
-export default function Novu() {
-
- const appearance = {
- elements: {
- workflowContainer: ({ preference }) => {
- if (preference.level === PreferenceLevel.GLOBAL) {
- return 'hidden';
- }
- return '';
- },
- },
- };
-
- return (
-
-);
-}
-```
-
## Style notifications by severity
Notification severity comes with default visual styles, but you can fully customize how notifications look for each severity level using the `appearance` prop.
diff --git a/content/docs/platform/inbox/features/schedule.mdx b/content/docs/platform/inbox/features/schedule.mdx
index 852232544..9f553426b 100644
--- a/content/docs/platform/inbox/features/schedule.mdx
+++ b/content/docs/platform/inbox/features/schedule.mdx
@@ -8,7 +8,9 @@ The **Schedule** feature in the {`{``} UI, subscribers can automatically skip notifications outside of their chosen time range.
-
+If you don't need the Schedule feature, you can hide it from the preferences UI using the appearance prop. To learn more, refer to the documentation on [styling the Inbox UI elements](/platform/inbox/configuration/styling#style-the-inbox-ui-elements).
+
+
In-app notifications and notifications from critical workflows are never paused and will always be delivered, regardless of schedule settings.
diff --git a/content/docs/platform/inbox/features/snooze.mdx b/content/docs/platform/inbox/features/snooze.mdx
index fa9ea17dd..4c85cf26d 100644
--- a/content/docs/platform/inbox/features/snooze.mdx
+++ b/content/docs/platform/inbox/features/snooze.mdx
@@ -7,6 +7,8 @@ icon: 'Clock'
The `` component includes built-in support for snoozing notifications, which can be used to temporarily dismiss notifications and have them reappear at a more convenient time.
+If you don't need the Snooze feature, you can hide it from the preferences UI using the appearance prop. To learn more, refer to the documentation on [styling the Inbox UI elements](/platform/inbox/configuration/styling#style-the-inbox-ui-elements).
+
Snooze is supported in client-side SDKs starting from version 3.3.0 and is only available for cloud workspaces.