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Install Problem #3513

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DonRecardo opened this issue Oct 25, 2015 · 5 comments
Closed

Install Problem #3513

DonRecardo opened this issue Oct 25, 2015 · 5 comments
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install Issues and PRs related to the installers. windows Issues and PRs related to the Windows platform.

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@DonRecardo
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Trying to install node v4.2.1-x64.MSI on my Win 7 64 PC

but it fails almost imediately with

There is a problem with this windows installer package
a DLL required for this install to complete could not be
run. Contact support personel or package vendor

How do I fix this ?

Cheers
Don
@bnoordhuis bnoordhuis added windows Issues and PRs related to the Windows platform. install Issues and PRs related to the installers. labels Oct 25, 2015
@rvagg
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rvagg commented Oct 25, 2015

@nodejs/platform-windows any ideas on this one?

@DonRecardo what happens if you use the 32-bit installer?

@mathiask88
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Maybe related to #3431

@DonRecardo
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Thank you all for your help and advice

I followed it and deleted the temp folder and now it has installed fine

@lordzeph
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lordzeph commented Dec 3, 2015

I tried to deleted temp files but it doent helped. I solve this by installing with REVO uninstaller PRO. I never used this REVO to install, but in this case, works, dont know why.

@torusweb
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In my case, I had to install the msi as an administrator. See this article for how to do it

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@bnoordhuis @rvagg @mathiask88 @DonRecardo @torusweb @lordzeph