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Contact import fails silently on OS X #5478

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dhowe opened this issue Jun 20, 2017 · 3 comments
Closed

Contact import fails silently on OS X #5478

dhowe opened this issue Jun 20, 2017 · 3 comments
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bug feature: dav stale Ticket or PR with no recent activity

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@dhowe
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dhowe commented Jun 20, 2017

Steps to reproduce

  1. Export contacts as .vcf file in OS X contacts app
  2. Go to nextcloud contacts, settings, and try to import

Expected behaviour

Contacts are imported

Actual behaviour

Nothing. Blank screen

Server configuration

Operating system: ubuntu 16.04

Web server: apache

Database: MySql

PHP version: 7

Nextcloud version: 12

Updated from an older Nextcloud/ownCloud or fresh install: fresh

Where did you install Nextcloud from: https://download.nextcloud.com/server/releases/

Signing status: checked sha256

Signing status
Login as admin user into your Nextcloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results here.

No errors have been found.

List of activated apps:

App list
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder

Nextcloud configuration:

Config report
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder

or 

Insert your config.php content here. 
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)

Are you using external storage, if yes which one: local/smb/sftp/...
no
Are you using encryption: yes/no
no

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...

LDAP configuration (delete this part if not used)

LDAP config
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder

                                                                  
  [Symfony\Component\Console\Exception\CommandNotFoundException]  
  There are no commands defined in the "ldap" namespace.     

Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';


Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.

Client configuration

Browser: Chromium

Operating system: OSX 10.10.5

Logs

Web server error log

Web server error log
Insert your webserver log here

Nextcloud log (data/nextcloud.log)

Nextcloud log
Insert your Nextcloud log here

Browser log

Browser log
Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log
c) ...
@MorrisJobke
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cc @georgehrke

@memen45
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memen45 commented Nov 22, 2017

Same issue here. Exported from Android 6.0 phone to a .vcf file of about 60 kB and ~240 contacts. Imported the same way as ts. Left panel keeps loading forever, while opening a new tab does not show any contacts at all.

Nextcloud server version: 12.03

Edit: Sorry, I think this issue should be moved to the nextcloud/contacts git instead of this one.

@skjnldsv
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skjnldsv commented Jun 6, 2019

Closign as this is an old one and we have fixed/changed this on the 3.x version already

@skjnldsv skjnldsv closed this as completed Jun 6, 2019
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