diff --git a/src/content/docs/infrastructure/amazon-integrations/aws-integrations-list/aws-chatbot-monitor-integration.mdx b/src/content/docs/infrastructure/amazon-integrations/aws-integrations-list/aws-chatbot-monitor-integration.mdx new file mode 100644 index 00000000000..e22c0130105 --- /dev/null +++ b/src/content/docs/infrastructure/amazon-integrations/aws-integrations-list/aws-chatbot-monitor-integration.mdx @@ -0,0 +1,120 @@ +--- +title: Amazon ChatBot integration +tags: + - Integrations + - Amazon integrations + - AWS integrations list +metaDescription: "New Relic's Amazon ChatBot integration: what data it reports, and how to enable it." +--- + +[New Relic infrastructure integrations](/docs/infrastructure/integrations-getting-started/getting-started/introduction-infrastructure-integrations) now include an integration for AWS ChatBot, sending its metrics data to New Relic. + +This document explains the integration's features, how to activate it, and what data can be reported. + +## Features + +Collect and send telemetry data to New Relic from your [Translate app](https://aws.amazon.com/chatbot/) using our integration. Monitor your services, query incoming data, and build dashboards to observe everything at a glance. + +## Activate integration + +To enable this integration, follow standard procedures to [connect AWS services to New Relic](/docs/infrastructure/infrastructure-integrations/getting-started/connect-aws-integrations-infrastructure). + +## Configuration and data transfer + +We recommend you to [stream data](/docs/apis/nerdgraph/examples/nerdgraph-streaming-export) rather than using [polling](/docs/infrastructure/infrastructure-integrations/cloud-integrations/configure-polling-frequency-data-collection-cloud-integrations), though currently both options are supported. + +If you choose to use polling, you can adjust the polling frequency using [configuration options](/docs/integrations/new-relic-integrations/getting-started/configure-polling-frequency-data-collection-cloud-integrations). + +This is the [default polling information](/docs/infrastructure/amazon-integrations/aws-integrations-list/aws-polling-intervals-infrastructure-integrations) for the AWS integrations: + +- New Relic polling interval: 5 minutes +- Amazon CloudWatch data interval: 1 minute or 5 minutes + +## Find and use data + +To find your integration's metrics, go to **[one.newrelic.com](https://one.newrelic.com/all-capabilities) > Metrics and events** and filter by `aws.chatbot`. + +## Metric data + +
+ Metric (min, max, average, count, sum) + | ++ Unit + | ++ Description + | +
---|---|---|
+ `EventsThrottled` + | ++ count + | ++ The number of throttled notifications. + | +
+ `EventsProcessed` + | ++ count + | ++ The number of event notifications received by AWS Chatbot. + | +
+ `UnsupportedEvents` + | ++ count + | ++ The number of unsupported events or messages attempted. + | +
+ `MessageDeliverySuccess` + | ++ count + | ++ The number of messages successfully delivered to the chat client. + | +
+ `MessageDeliveryFailure` + | ++ count + | ++ The number of messages that failed to deliver to the chat client. + | +