Error communicating with OpenAI

[desurdesur]

Hi there!
Did you meet the auth problem with OpenAI?

I've download and setup locally and catch the error when i try to send smth to my Telegram bot

Failed to get response ⚠️ An error has occurred. ⚠️
Error communicating with OpenAI

I've already:

• double checked OpenAI token
• double checked my OpenAI balance
• tested to send messages to OpenAI by simple python code with that OpenAI token – it works!
• asked ChatGPT how to fix it!

Any ideas how to fix it?

[n3d1117]

Hey there, can you share your .env file? (redact token and api key)

Also if you run the bot via pythonanywhere.com, you'll get this error as they have restrictions on outbound traffic

[desurdesur]

Thanks for your promt reply!

My .env file is

# Your OpenAI API key
OPENAI_API_KEY='sk-XXX'

# Your Telegram bot token obtained using @BotFather
TELEGRAM_BOT_TOKEN='XXX'

# Telegram user ID of admins, or - to assign no admin
ADMIN_USER_IDS='-'

# Comma separated list of telegram user IDs, or * to allow all
ALLOWED_TELEGRAM_USER_IDS='*'

I don't use pythonanywhere.com or so. Trying to launch it from my local machine at first.

[n3d1117]

Could you try removing all ' characters from the .env file?

[desurdesur]

Unfortunately didn't help

Anyway I've write a simple bot – it works. So it's no hurry. And if you have any ideas what it might be a auth issue – please share.

Thanks

[ivankoriako]

Did you fix it?

[getmanele]

Your OpenAI API key

OPENAI_API_KEY=sk-my-sk2

OPENAI_API_KEY=sk-my-sk

Your Telegram bot token obtained using @Botfather

TELEGRAM_BOT_TOKEN=my_token

Telegram user ID of admins, or - to assign no admin

ADMIN_USER_IDS=265815***,

Comma separated list of telegram user IDs, or * to allow all

ALLOWED_TELEGRAM_USER_IDS=*

Optional configuration, refer to the README for more details

BUDGET_PERIOD=monthly
USER_BUDGETS=100.0

GUEST_BUDGET=100.0

TOKEN_PRICE=0.002

IMAGE_PRICES=0.016,0.018,0.02

TRANSCRIPTION_PRICE=0.006

ENABLE_QUOTING=true

ENABLE_IMAGE_GENERATION=true
ENABLE_TRANSCRIPTION=true

PROXY=http://localhost:8080

OPENAI_MODEL=gpt-3.5-turbo

ASSISTANT_PROMPT="You are a helpful assistant."

SHOW_USAGE=false

STREAM=true

MAX_TOKENS=1200

MAX_HISTORY_SIZE=15

MAX_CONVERSATION_AGE_MINUTES=180

VOICE_REPLY_WITH_TRANSCRIPT_ONLY=true

VOICE_REPLY_PROMPTS="Hi bot;Hey bot;Hi chat;Hey chat; Hey Dobby"

N_CHOICES=1

TEMPERATURE=1.0

PRESENCE_PENALTY=0.0

FREQUENCY_PENALTY=0.0

IMAGE_SIZE=512x512

GROUP_TRIGGER_KEYWORD="Добби"

IGNORE_GROUP_TRANSCRIPTIONS=true

BOT_LANGUAGE=ru

[Nail-Al]

Have the same issue by running locally w/ PyCharm & console.

here is the .env

# Your OpenAI API key
OPENAI_API_KEY=sk-myapikey

# Your Telegram bot token obtained using @BotFather
TELEGRAM_BOT_TOKEN=mybotactualtoken

# Telegram user ID of admins, or - to assign no admin
ADMIN_USER_IDS=xmyactualIDx

# Comma separated list of telegram user IDs, or * to allow all
ALLOWED_TELEGRAM_USER_IDS=

# Optional configuration, refer to the README for more details
# BUDGET_PERIOD=monthly
# USER_BUDGETS=*
# GUEST_BUDGET=100.0
# TOKEN_PRICE=0.002
# IMAGE_PRICES=0.016,0.018,0.02
# TRANSCRIPTION_PRICE=0.006
# ENABLE_QUOTING=true
# ENABLE_IMAGE_GENERATION=true
# ENABLE_TRANSCRIPTION=true
# PROXY=http://localhost:8080
OPENAI_MODEL=gpt-3.5-turbo
# ASSISTANT_PROMPT="You are a helpful assistant."
# SHOW_USAGE=false
# STREAM=true
MAX_TOKENS=1200
MAX_HISTORY_SIZE=15
# MAX_CONVERSATION_AGE_MINUTES=180
# VOICE_REPLY_WITH_TRANSCRIPT_ONLY=true
# VOICE_REPLY_PROMPTS="Hi bot;Hey bot;Hi chat;Hey chat"
# N_CHOICES=1
# TEMPERATURE=1.0
# PRESENCE_PENALTY=0.0
# FREQUENCY_PENALTY=0.0
# IMAGE_SIZE=512x512
# GROUP_TRIGGER_KEYWORD=""
# IGNORE_GROUP_TRANSCRIPTIONS=true
# BOT_LANGUAGE=en

error:

  File ".../openai_helper.py", line 257, in __common_get_chat_response
    raise Exception(f"⚠️ _{localized_text('error', bot_language)}._ ⚠️\n{str(e)}") from e
Exception: ⚠️ _An error has occurred._ ⚠️
Error communicating with OpenAI

2023-10-24 14:14:27,777 - telegram.ext.Updater - ERROR - Error while getting Updates: Conflict: terminated by other getUpdates request; make sure that only one bot instance is running
2023-10-24 14:14:27,778 - root - ERROR - Exception while handling an update: Conflict: terminated by other getUpdates request; make sure that only one bot instance is running

[ismailosmnv]

Did you fix it?

[koren4ik]

i have the same error. do u fix it?

[Nail-Al]

Just went with Docker version - it's working for me 👍🏼

[ismailosmnv]

openai/openai-python#56

[Ele1ment]

Failed to get response ⚠️ An error has occurred. ⚠️
'ascii' codec can't encode characters in position 7-9: ordinal not in range(128)