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troubleshooting.md

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Troubleshooting

Here are clues to solving common issues:

  • PKIX Pathbuilding Failed: This means your client certificate for the bot is somehow ill-formed, doesn't have a matching account on the symphony side, or doesn't have it's root/intermediate cert loaded in Symphony.

  • Long Pause Connecting: Usually a proxy issue.

  • UnrecognizedPropertyException: Unrecognized field "xxx": A classpath issue, probably you have jersey-media-json-jackson included somewhere, don't use that.

  • No message body reader has been found for class ... : Check your stream Id doesn't have spaces/new lines in it.