I cannot see whole screenshot of a page in Heatmap.

[jason-kkcc]

hi Support team,

It was normal until then. It probably started around the 12th or 13th.I cannot see whole screenshot of a page in Heatmap. It is the same as I change the screenshot.

Please look into this issue for me.

Clarity Project ID.
pd7r795gkk

Website address
https://www.heartvoicegifts.com
Or you can visit to view, Bobblehead custom made

[jason-kkcc]

screenshot

[AbdelrhmanMagdy]

Hello @jason-kkcc, thank you for reporting this issue. We're currently investigating it and will keep you updated.

[AbdelrhmanMagdy]

Hello @jason-kkcc , A new version of Clarity has been released, which should address your issue. Could you please confirm if the issue is resolved in all the new recordings?

[jason-kkcc]

Hello @jason-kkcc , A new version of Clarity has been released, which should address your issue. Could you please confirm if the issue is resolved in all the new recordings?

hey @AbdelrhmanMagdy Thank you very much for your support! It appears that all records are now showing as normal.