For MFA enabled Service Account, how to generate the MFA secret key

[gayatrig808]

Question

What is your question?
I am following the steps given in the ReadMe to generate MFA Secret Key for the service account, however I got struck at Step#3 Click on 'Additional security verification' as I am not able to see this 'Additional security verification' link to proceed. Please let me know how to proceed and it would be great help if anybody has done this recently and if they can share the steps.

[Shakevg]

@gayatrig808 Steps were outdated

Here is the list of actual steps:

1. Go to your Office365 'Security info' page at https://mysignins.microsoft.com/security-info
2. Enter your O365 login and password
3. Click 'Add method' and select "Authenticator app" in Combobox, click Add
4. Click on "I want to use a different authenticator app" link if you want to use
   not 'Microsoft Authenticator' authenticator app
5. Click on the 'Next' button
6. Click on the 'Next' button
7. Click on 'Can't scan image?'
8. Make a note of the 'Code' which is displayed
9. Click the '+' to add an account and select 'work or school account'
10. Scan the QR code displayed on the web page
11. If the App displays a six-digit code, click 'Next' on the web page
12. Enter the six-digit verification code from the app into the web page
13. Click the 'Next' button
14. Add your Code (MFA Secret) key with the spaces removed to your app.config as shown below, in the same section that you add your username and password

[fouquetm]

Hello,
In the Step 7
"7. Click on "I want to use a different authenticator app" link if you want to use not 'Microsoft Authenticator' authenticator app"

You MUST not use Microsoft Authenticator to get a Secret Key and use MFA authentication without notification !
It's not "if you want", it's "you must do not use" !

[birvag]

Step 8: "Make a note of the 'Code' which is displayed".
-> I have completed till step 8, but not able to see + button mentioned in step 9.
Step 9: Click the '+' to add an account and select 'work or school account'

it only shows next button.

Also how do we scan the QR code? when I open Authenticator app in mobile, it does not show any option to scan.

[Shakevg]

@birvag
Sorry, the steps are outdated now.
I updated the steps, which should be more clear now:

1. Go to your Office365 'Security info' page at: https://mysignins.microsoft.com/security-info
2. Enter your O365 login and password
3. Click 'Add method' and select "Authenticator app" in Combobox, click Add
4. Click on "I want to use a different authenticator app" link
5. Click on the 'Next' button, click on the 'Next' button
6. Click on 'Can't scan image?'
7. Make a note of the 'Secret key' which is displayed
8. Open Authenticator app and click the '+' to add an account and select 'work or school account'
9. Scan the QR code displayed on the web page
10. When the App displays a six-digit code, click 'Next' on the web page
11. Enter the six-digit verification code from the app into the web page and Click the 'Next' button
12. Add your MFA Secret key from step 7 with the spaces removed to your app.config as shown below, in the same section that you add your username and password

[samichebbi]

Hello,
I have the same issue described above .
I'm unable to see the option described in step 4 : (Click on "I want to use a different authenticator app" link)
Coud anybody help please .
Thanks

[Shakevg]

@samichebbi Could you show the screenshot of what do you see?

I see next:

[Alawode]

Hello, I'm facing this same issue currently and I'm not really able to follow these steps. Has there been any resolution for this issue? Seems that I am unable to sign in to https://mysignins.microsoft.com/security-info with the service account it keeps reverting back to my corp account

[Alawode]

@Shakevg please can you assist with this?

[Shakevg]

Alawode Can you try to login in incognito mode.
Is it reproduced for all accounts ot just some specific?

[Alawode]

@Shakevg Thanks for getting back to me. I have just been able to log into the mysignins account but when I try to go into the security info tab, it prompts for MFA asking to choose authentication options and I can't do this because MFA isn't enabled yet.

[Shakevg]

@Alawode please post the screen

[Alawode]

@Shakevg Here it is, please let me know if you can't view so that I'll re upload. Now I'm not even able to log in with seeing this

[Shakevg]

@Alawode Looks like that some MFA method already configured by default for your account. Try to ask IT to help.
Please post the screen of the page with existing MFA methods (where you click button to add new MFA method).

[Alawode]

@Shakevg thanks, I'll try asking IT. Unfortunately, I can't do that because I am required to sign in to view that page.

[NikitaShah24]

Hello Shakevg,
I tried the steps you showed us earlier and I got the secret key as well. But when I add it to my code in app.config and run, it keep asking me for authentication code from my phone.
Do you know what might be the issue?