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Not able to use Franz - Slack app is being opened all the time and it does not allow to use Franz #522

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IgalSc opened this issue Apr 4, 2024 · 12 comments

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@IgalSc
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IgalSc commented Apr 4, 2024

Franz 5.10.0 (you have the latest version) on Mac Sonoma 14.3

Since today, Slack (I have 3 different workspaces configured in Franz) is being constantly launched, and Franz is minimized.
Can't even get to the settings to disable Slack in Franz

@angelica-snowit
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The same happens to me.
I've just updated MacOS to latest version (Sonoma 14.4.1)

@IgalSc
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IgalSc commented Apr 8, 2024

This is still happening, even after disabling the Slack services

@Agnostic
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Same issue, it says that my browser is not supported.

@brandonrandle
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Just started with Franz - same issue here (Slack stays on "Loading" screen, keeps trying to open app (which I ended up uninstalling to see if that would help, and clicking on the button to use Slack in the browser has no effect).

Using Franz 5.10.0 on MacOS Ventura 13.6.6.

@angelica-snowit
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I'm wondering if also paying members are experiencing this since 2 weeks.

@IgalSc
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IgalSc commented Apr 17, 2024

It's very disappointing that no one even looked at it in two weeks
to add to the Franz messenger insult, the Ferdium which was forked from Franz works perfectly fine

@joostwestra
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App does not crash for me, but can also not use Slack at all anymore.

@antonylucaslog
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I'm very disappointed, still doesn't working and not kind of support at all for a paid solution

@Foxician
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Foxician commented Jun 6, 2024

This isn't a new bug, it already happened to me in October 2023. Back then I didn't realize that the combination of having both Franz and Slack installed was the reason, so I uninstalled Slack to solve this issue (and sent a bug report to the Slack team which of course didn't have any outcome).

However Slack hasn't been working in Franz since then either, it's just stuck in the loading screen, so I had to fallback to using Slack in the browser.

Disappointing indeed, since having Slack in Franz was the main reason why I got Franz in the first place.

@IgalSc
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IgalSc commented Jun 6, 2024

Well, since Franz team ignores this, I will just recommend using Ferdium, which was forked from Franz a while ago, and is working fine with Slack
https://ferdium.org/

@justinr1234
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Having the same issue

@dabrazhe
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dabrazhe commented Nov 2, 2024

What helped in my case was to disable all Slack services and delete them from the navigation. I have to use a separate app for Slack, but it's alright. It's rather strange that Franz won't fix this glaring issue, but perhaps they no longer develop the app.

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9 participants