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Users with associated email addresses can't deactivate their accounts #5097

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lampholder opened this issue Apr 25, 2019 · 3 comments
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@lampholder
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To reproduce:

  • register a new user @test.user.32492374987:matrix.org with an email address [email protected]
  • try and deactivate your account
  • see an unknown error in the ux, that's actually a 400 {"errcode":"M_UNKNOWN","error":"Failed to remove threepid from ID server"}
@neilisfragile neilisfragile added p1 z-bug (Deprecated Label) labels Apr 25, 2019
@salcedo
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salcedo commented Apr 25, 2019

Getting the same error when trying to deactivate account or remove an associated email address. This is not cool. First there is an exposure - now we can't deactivate and get our data removed from the matrix HS.

@neilisfragile
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This is a sydent bug, tracking here matrix-org/sydent#145

@neilisfragile
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Closing in favour of matrix-org/sydent#145

@salcedo we have a temporary workaround live on the vector.im sydent, so you should be able to deactivate now.

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