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Homeserver cannot reach the bridge. You probably need to adjust your configuration #785

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kneescars opened this issue May 27, 2024 · 0 comments

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@kneescars
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kneescars commented May 27, 2024

I am trying to install matrix-appservice-slack at a NAS server to be used with synapse. Synapse is going very well, but matrix-appservice-slack Bring me this error:

[winston] Attempt to write logs with no transports, which can increase memory usage: {"module":"LogWrapper","data":["Reconfigured logging"],"level":"debug"}
[winston] Attempt to write logs with no transports, which can increase memory usage: {"module":"Main","data":["** NEDB IS END-OF-LIFE **"],"level":"warn"}
[winston] Attempt to write logs with no transports, which can increase memory usage: {"module":"Main","data":["Starting with version 1.0, the nedb datastore is being discontinued in favour of postgresql. Please see https://github.com/matrix-org/matrix-appservice-slack/blob/master/docs/datastores.md for more information."],"level":"warn"}
[winston] Attempt to write logs with no transports, which can increase memory usage: {"module":"Main","data":["Enabled RTM"],"level":"info"}
[winston] Attempt to write logs with no transports, which can increase memory usage: {"module":"Main","data":["Loading databases"],"level":"info"}
[winston] Attempt to write logs with no transports, which can increase memory usage: {"module":"Main","data":["Loading teams.db"],"level":"info"}
[winston] Attempt to write logs with no transports, which can increase memory usage: {"module":"Main","data":["Homeserver cannot reach the bridge. You probably need to adjust your configuration.",{}],"level":"error"}
[winston] Attempt to write logs with no transports, which can increase memory usage: {"module":"MatrixHttpClient","data":["(REQ-1) GET REDACTED_URL:8008/_matrix/client/v3/joined_rooms"],"level":"debug"}
[winston] Attempt to write logs with no transports, which can increase memory usage: {"module":"Main","data":["Ensuring the bridge bot is registered"],"level":"info"}
[winston] Attempt to write logs with no transports, which can increase memory usage: {"module":"Intent","data":["Checking if user @REDACTED_SLACK_USER:REDACTED_URL is registered"],"level":"debug"}
[winston] Attempt to write logs with no transports, which can increase memory usage: {"module":"MatrixHttpClient","data":["(REQ-2) POST REDACTED_URL:8008/_matrix/client/v3/register"],"level":"debug"}
[winston] Attempt to write logs with no transports, which can increase memory usage: {"module":"MatrixHttpClient","data":["(REQ-2) { errcode: 'M_USER_IN_USE', error: 'User ID already taken.' }"],"level":"debug"}
[winston] Attempt to write logs with no transports, which can increase memory usage: {"module":"Intent","data":["Checking if user @REDACTED_SLACK_USER:REDACTED_URL is registered"],"level":"debug"}
[winston] Attempt to write logs with no transports, which can increase memory usage: {"module":"Intent","data":["ensureRegistered: already registered"],"level":"debug"}
[winston] Attempt to write logs with no transports, which can increase memory usage: {"module":"Intent","data":["Checking if user @REDACTED_SLACK_USER:REDACTED_URL is registered"],"level":"debug"}

The ports and all applications are open. I tested it with several tools but I cannot manage to make the bridge to speak to the server. I tried all the troubleshooting methods that I could find so far I double checked every yaml file I have and they are definitely clean. It says to me that the bridge is not connecting to the homeserver, but the thing is that there is no reason for explained. I had an error similar to this, but even after I fixed the likely error the problem persisted.

All apps are running, but they don't talk to each other.Could someone suggest to me where I can find the wrong configuration?

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