CartId is missing during checkout while select online payment

[Prad2703]

Preconditions

1. Magento 2.1.7, PHP version 5.6.4, Mysql

Steps to reproduce

1. Login to the site https://www.craftnshop.com/customer/account/login/
2. Login Credentials
   Email: [email protected]
   ​Password: ​e!!ip$$is007
3. Add to cart any in stock product.
4. Go for checkout
5. Select online payment method
6. Click on place Order Button

Expected result

1. It should redirect to the online payment gateway which is CCAVENUE

Actual result

[JeroenVanLeusden]

Similar message as #9744, maybe related?

[Prad2703]

Dear Team, This is not the similar issue. So please look after it. ​========================================​ Regards, *Pradipta Sarkar* *Team Leader(Open Source), Production* Infoway Technology Solution Limited Module 301, 3rd Floor, 61/C G.T Road, Serampore, WB - 712203, India. ------------------------------------------ IVR: 0.903.811.5400 | E: [email protected] <[email protected]> www.itsl.net | www.infowaylive.com ​ ​ ​========================================​ ​

[YevSent]

Magento does not provide support for custom payment integrations, please, confirm if this issue reproducible with built-in payment solutions.

[magento-engcom-team]

Hi @Prad2703 we closing the issue for now. If you can reproduce the issue on clean Magento installation, please, update this issue and reopen it. thank you

[samc2810]

I have a quick fix for this
I replaced
$customerQuote = $this->quoteRepository->getForCustomer($this->_customerSession->getCustomerId());
in
\Magento\Checkout\Model\Session::loadCustomerQuote
with
$customerQuote = $this->quoteRepository->getActiveForCustomer($this->_customerSession->getCustomerId());

ps. ofcourse do it the right way. override in di.xml ;)

[samc2810]

@magento-engcom-team
heres how you can reproduce it:

1. Start off by clearing caches, browser caches etc
2. Register a new user and place an order with this user
3. Open a different browser
4. Go till checkout as guest
5. Enter the email of the previous user (do not close the 1. browser window)
6. Enter the correct password in checkout when you are asked

This is when I get this error each time M2.1.6

@Prad2703
may be you can reopen it