Second Renaissance User Research

[catherinet1]

Acceptance

• Recruitment for user research interviews #264 8 interviews scheduled from Hub (Alexandre Lenoir, Lisa Heinrichs, Bene) and LI Whatsapp groups (Simon Grant, Matthew McCarthy, William Rogers, Cassius Carvalho, James)
• Prep interviews Offers slides here; v2 questionnaire (for Mon 15th interviews) here; [DEP] v1 questionnaire (for Thu/Fri 11th-12th interviews) here
• Conduct interviews 2024-04-15 Completed 8 interviews. Recordings and transcripts are here
• Analyse interviews
• Write up key learnings
  • BONUS: if there are learnings which could be relevant to a wider audience, share, e.g. blog post?

Tasks

• Write a little blurb/framing to say to interviewees at the start (e.g. emphasise gut reactions and feelings/impressions are valuable, want them to interact with the site as they would organically, not asking for advice/suggestions. No need to be helpful or nice.) See template with instructions and questions here: https://docs.google.com/document/d/1SibGD-zbIE1JdhNyN_3wUF0Oi_Q8mIuiF_Z3NO0J4O4/edit
• Recruit minimum 5 interviewees 8 interviewees recruited
• Conduct interviews interview notes can be found here: https://drive.google.com/drive/folders/1AvYzvEcZCFTkOmoC1ugyYewZtVg_wzYw
• Create and populate capture sheet Capture sheet created https://docs.google.com/spreadsheets/d/11p7Qj3DwZIr8tAQ_0hEnsURNz3CNtDqCymoVlq5Rtho/edit#gid=0
• Draw out key patterns, pain points and conclusions See https://docs.google.com/document/d/1rh0C1A2ENg5zWpS_ftTGuaaYut_4CEKuM99EwdoI21w/edit

Issue tree (rough)

• How many people do we want to recruit? 🔑 5-10 people
• Who are we targeting? What kind of (mix of) people?
• What is the request? 40-min user research interview...
• When do we want to do the user research interviews? 🔑 Ideally end of next week, so that we can review and integrate feedback at the beginning of the next week
• Do we want to offer test users something in return?
• Where are the materials from 2022 user research interviews? 🔑 Recordings and notes here: https://drive.google.com/drive/folders/1l2Hex2Vasfqrwli5U9K30hZcWSWPW0wb
• What do we want from these interviews? Gut reactions, rather than advice/suggestions/trying to be helpful"
• What specific questions are we seeking responses to? What do we want to know/find out?

[rufuspollock]

FIXED. We completed the research and got useful feedback.