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Require reason to close thread #3107

Closed
1 of 2 tasks
misplacedyank opened this issue Sep 29, 2021 · 0 comments
Closed
1 of 2 tasks

Require reason to close thread #3107

misplacedyank opened this issue Sep 29, 2021 · 0 comments
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config suggestion New config option feature request staged Staged for next version

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@misplacedyank
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misplacedyank commented Sep 29, 2021

Is your feature request related to a problem? Please elaborate.

Mods are able to close ModMail thread without providing justification/reason and it's frustrating for a user experience.

Describe the solution you'd like

Would love to be able to require a reason when closing ModMail threads for mods.

Does your solution involve any of the following?

  • Logviewer
  • New config option

Describe alternatives you've considered

We've asked mods to please remember to always provide a reason but sometimes they forget.

Who will this benefit?

This benefits me as admin so I can spot check that mods are using ModMail correctly and closing DMs appropriately and it benefits the end user as they receive a response.

Additional Information

No response

@fourjr fourjr added config suggestion New config option staged Staged for next version labels Nov 19, 2021
fourjr added a commit that referenced this issue Nov 21, 2021
@fourjr fourjr closed this as completed Sep 6, 2022
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Labels
config suggestion New config option feature request staged Staged for next version
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