C520WS Stream not loading

[TillyMasters1]

Describe The Bug:

So without any errors it says its starting video stream and the video just keeps loading on my phone and never actually starts until it ends up saying no response although the screen capture shows like normal, every now and then it kind of looks like it loading but no audio.

To Reproduce:

idk what you want here, idk how to explain how to reproduce if it need to explain.

Expected behaviour:

obviously the expected behaviour would be that the stream would load and audio be working.

Logs:

[5/25/2024, 4:26:20 PM] [tapo-camera] [Driveway Camera] Starting video stream: native x native, native fps, ??? kbps (AAC-eld)
[5/25/2024, 4:26:51 PM] [tapo-camera] [Driveway Camera] Stopped video stream.

Plugin Config:

{
    "cameras": [
        {
            "name": "Driveway Camera",
            "ipAddress": "10.10.1.10",
            "password": "....",
            "streamUser": "....",
            "streamPassword": "....",
            "pullInterval": 10000,
            "debug": true,
            "disablePrivacyAccessory": false,
            "disableAlarmAccessory": false,
            "disableMotionAccessory": false,
            "lowQuality": false
        }
    ],
    "platform": "tapo-camera"
}

Environment:

• Plugin Version: v2.3.4
• Homebridge Version: v1.8.2
• Node.js Version: v20.9.0
• NPM Version: v10.2.3
• Operating System: hb-service (Synology Nas package)

[iulianbute]

same here, c520ws

OS | Ubuntu Focal (20.04.6 LTS)
Node.js Version [ v20.12.2]
Homebridge v1.8.1

[6/7/2024, 2:34:17 PM] [homebridge-tapo-camera] [Curte] Starting video stream: native x native, native fps, ??? kbps (AAC-eld)
[6/7/2024, 2:34:22 PM] [homebridge-tapo-camera] [Curte] Stopped video stream.

no live video in hk, image preview in hk works
changing resolutin and fps from tapo gui did not fix the issue
2 x c210 connected to same hb are ok

[TillyMasters1]

Could we get this looked at? It would help a lot and if you need anything from my end to find out what it needs I would be more than happy to

[vkrzt]

Same situation here, 2x c520ws, preview is showing correctly, stream is not opening. RTSP stream is working for both cameras on rtsp://USER:PASSWORD@IP:554/stream1 and rtsp://USER:PASSWORD@IP:554/stream2. Homebridge Camera FFmpeg plugin is also installed with latest version.

My config:

"cameras": [
        {
            "name": "Entrance Road",
            "ipAddress": "192.168.",
            "username": "",
            "password": "",
            "streamUser": "",
            "streamPassword": "",
            "debug": true,
            "lowQuality": true //(tried to disable, no results)
        },
        {
            "name": "Front Yard",
            "ipAddress": "192.168.",
            "username": "vkr_zt",
            "password": "",
            "streamUser": "",
            "streamPassword": "",
            "debug": true,
            "lowQuality": true //(tried to disable, no results)
        }
    ],
    "platform": "tapo-camera"

Environment:
Plugin Version: v2.4.8
Homebridge Version: v1.8.4
Node.js Version: v18.19.0

[mkasjanowicz]

Same problem here, preview works but stream not