High Sierra: Unable to open the database Wrong key or database file is corrupt

[frranck]

Can't open the database.

Current Behavior

Can't open the database:
"Unable to open the database Wrong key or database file is corrupt"

Possible Solution

Steps to Reproduce (for bugs)

1. select keyfile
2. enter password

Context

Worked only once (!) since I updated to OSX High Sierra.
Same database/password works fine on android.

Debug Info

KeePassXC - Version 2.3.1
Revision: 2fcaeea

Libraries:

• Qt 5.9.3
• libgcrypt 1.8.2

Operating system: macOS High Sierra (10.13)
CPU architecture: x86_64
Kernel: darwin 17.5.0

Enabled extensions:

• Auto-Type
• Browser Integration
• Legacy Browser Integration (KeePassHTTP)
• SSH Agent
• YubiKey

[droidmonkey]

Try a fresh transfer from your Android to your Mac again. Are you using a key file? Any Unicode characters in your password?

[frranck]

@droidmonkey Hi, so I copied the file with a different name on the mac, copied it on my android, opened it. It's working.
When I try to open the new file on the mac it's still failing with the error.

No Unicode characters.

[droidmonkey]

I can only think of things like caps lock being on or foreign keyboard layout causing issues.

[frranck]

Yeah but I'm clicking the little eye to verify the password.

[frranck]

Also If I create a new database with a super simple password, then close keepassxc then try to open it again it fails.

[droidmonkey]

Are you saving the database locally or to some form of cloud/network storage? I hate to give this advice, but have you tried reinstalling KeePassXC? This is not normal behavior and obviously does not impact our general audience (ie, something is up with your setup)

[frranck]

Locally. It's a brand new install, I used to use KeepassX that has the same issue since I upgraded to High Sierra. Then I tried KeePassXC that could open my previous database. But it worked only once.

[frranck]

I tried with a new version from the .DMG instead of my brew version and it still doesn't work.

[frranck]

Also the strange thing is that there's nothing weird with my setup. I don't have any issue with any other software...

[weslly]

Can you open it with from keepassxc-cli?

[frranck]

I don't have it installed with the brew package. where is it ?

[phoerious]

Due to a packaging bug, keepasxc-cli is not part of the DMG. We need to fix that for 2.3.4.

[frranck]

Hello, I just installed the latest DMG, how do I access the keepasxc-cli ?

[phoerious]

It's not contained in the DMG, unfortunately. It's a bug which has been fixed in #2165, but unfortunately, we didn't get that fix ready in time for 2.3.4.

[frranck]

Hello, seems my database file was simply corrupted.
Thanks for your help, will close this issue.