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Ghost users while reconnecting from the same device #15537

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marmistrz opened this issue Jan 29, 2025 · 0 comments
Open
3 of 11 tasks

Ghost users while reconnecting from the same device #15537

marmistrz opened this issue Jan 29, 2025 · 0 comments

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@marmistrz
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marmistrz commented Jan 29, 2025

What happened?

I've recently been experiencing issues with jitsi. The problem is that, upon connection changes, all of the other people in the call become ghosts, i.e., they have neither video nor audio. They also cannot see or hear me, so the call seems to get separated.

Example situations when it happens are:

  • I've changed the browser from Firefox to Chromium
  • I disconnected from a VPN and reconnected from my home network
  • I lost the WiFi signal from the network I was connected to

Platform

  • Chrome (or Chromium based)
  • Firefox
  • Safari
  • Other desktop browser
  • Android browser
  • iOS browser
  • Electron app
  • Android mobile app
  • iOS mobile app
  • Custom app using a mobile SDK

Browser / app / sdk version

Chromium / Firefox

Relevant log output

I'll try to reproduce it again and gather the logs. Sorry, this always happened during a meeting, when we were in a hurry

Reproducibility

  • The problem is reproducible on meet.jit.si

More details?

No response

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