This is a high-level guide that can be used as a basis for creating a user guide for an individual public health authority that is using the verification server.
An administrator of your realm must invite you to join. Expect to receive an email for a new account / password reset. This will provide a link to set up your account password.
On your next login, you will be given the option to enroll a second factor for authentication (SMS sent to your mobile phone). It is highly recommended to enroll in a second factor. It can be helpful to set up multiple different phone numbers as backups for the second factor.
To issue a verification code
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Select the test type (for EN Express areas, 'Positive test' is the only type available).
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Enter the symptom onset date or COVID-19 test date.
- Both of these dates are optional but should be entered if they are known.
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optional: Enter the patient's phone number. If entered, this will send them an SMS with the verification code.
- If this functionality is not available in your area, the input field will not be shown.
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Click the
Create verification codebutton.
After the code is successfully issued, the short code will be displayed to be read over the phone to the patient.
The unique identifier can be used later to confirm if the verification code was used or not.
