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Remuxed 7.1 audio + transcoded video fails to play #4038

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rxbrad opened this issue Oct 1, 2024 · 1 comment · May be fixed by #4037
Open

Remuxed 7.1 audio + transcoded video fails to play #4038

rxbrad opened this issue Oct 1, 2024 · 1 comment · May be fixed by #4037
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bug Something isn't working stale

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@rxbrad
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rxbrad commented Oct 1, 2024

Describe the bug

Play a video with 7.1 audio. In Advanced Playback Settings, manually set a bitrate limit which results in the video being transcoded, but the audio direct plays.

  • EAC3 7.1 audio files will play at 1-2fps with no audio.
  • AAC 7.1 audio files will refuse to play and trigger Playback Error toast messages.

Direct Play Video + Direct Play 7.1 Audio = No playback error
Transcoded Video + Direct Play 7.1 Audio = Playback error
Transcoded Video + Transcoded 7.1 Audio = No playback error

The chart below reflects the outcome of playing various files at 5mbit/sec.
fppHE03

Please see this forum thread for multiple logfiles and examples of failed playback.
https://forum.jellyfin.org/t-androidtv-0-17-5-transcoded-video-remuxed-7-1-audio-plays-like-a-slideshow

Logs

AntMan-Log1-3Mbps-OK.txt
AntMan-Log1-5Mbps-FAIL.txt
Blade-5Mbps-OK.txt
Blade-10Mbps-Log1-FAIL.txt

Application version

0.17.5

Where did you install the app from?

Google Play

Device information

Nvidia Shield Pro 2019

Android version

Android 11

Jellyfin server version

10.9.11
@rxbrad rxbrad added the bug Something isn't working label Oct 1, 2024
@MichaelRUSF MichaelRUSF linked a pull request Oct 1, 2024 that will close this issue
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This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.

If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.

This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on Matrix or Social Media.

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Limit audio channels to 6 in video transcoding profile MichaelRUSF/jellyfin-androidtv
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@rxbrad @jellyfin-bot