BT Smart Hub - No devices shown

[beecho01]

The problem

The integration appears active as it can be seen under the device filter selection, but no devices are being show. It also, does not appear in the Devices and Services Tab as would be expected.

I have NMAP, Netgear and Google WiFi Integrations alredy in place, so I can see all devices on the network, but as the ISPs router I would like to identify which devices are connected to which AP/Router at any given moment.

What version of Home Assistant Core has the issue?

core-2024.7.0

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

BT Smart Hub

Link to integration documentation on our website

https://www.home-assistant.io/integrations/bt_smarthub

Diagnostics information

No response

Example YAML snippet

device_tracker:
  - platform: bt_smarthub
    host: 192.168.1.254
    smarthub_model: 2

Anything in the logs that might be useful for us?

2024-07-04 20:04:57.869 INFO (SyncWorker_52) [homeassistant.components.bt_smarthub.device_tracker] Scanning
2024-07-04 20:04:57.995 ERROR (MainThread) [homeassistant.components.device_tracker] The see service is not supported for this entity device_tracker.xx_xx_xx_xx_xx_xx
2024-07-04 20:04:57.997 ERROR (MainThread) [homeassistant.components.device_tracker] The see service is not supported for this entity device_tracker.xx_xx_xx_xx_xx_xx
2024-07-04 20:04:58.022 ERROR (MainThread) [homeassistant.components.device_tracker] The see service is not supported for this entity device_tracker.xx_xx_xx_xx_xx_xx
2024-07-04 20:04:58.041 ERROR (MainThread) [homeassistant.components.device_tracker] The see service is not supported for this entity device_tracker.xx_xx_xx_xx_xx_xx
2024-07-04 20:04:58.048 ERROR (MainThread) [homeassistant.components.device_tracker] The see service is not supported for this entity device_tracker.xx_xx_xx_xx_xx_xx
2024-07-04 20:04:58.055 ERROR (MainThread) [homeassistant.components.device_tracker] The see service is not supported for this entity device_tracker.xx_xx_xx_xx_xx_xx
2024-07-04 20:04:58.058 ERROR (MainThread) [homeassistant.components.device_tracker] The see service is not supported for this entity device_tracker.xx_xx_xx_xx_xx_xx
2024-07-04 20:04:58.061 ERROR (MainThread) [homeassistant.components.device_tracker] The see service is not supported for this entity device_tracker.xx_xx_xx_xx_xx_xx

Additional information

No response

[home-assistant]

Hey there @typhoon2099, mind taking a look at this issue as it has been labeled with an integration (bt_smarthub) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of bt_smarthub can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign bt_smarthub Removes the current integration label and assignees on the issue, add the integration domain after the command.
• @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
• @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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