diff --git a/.github/ISSUE_TEMPLATE/support-request.yml b/.github/ISSUE_TEMPLATE/support-request.yml index 7932314..6705c67 100644 --- a/.github/ISSUE_TEMPLATE/support-request.yml +++ b/.github/ISSUE_TEMPLATE/support-request.yml @@ -5,6 +5,7 @@ body: attributes: value: | ### Before opening a support request, please ensure you have read the [documentation](https://github.com/hjdhjd/homebridge-unifi-protect#documentation), especially the [best practices](https://github.com/hjdhjd/homebridge-unifi-protect/blob/main/docs/BestPractices.md) and [troubleshooting](https://github.com/hjdhjd/homebridge-unifi-protect/blob/main/docs/Troubleshooting.md) pages. Questions and topics already addressed in the documentation, or in prior issue reports, will be closed without a response. + - type: input id: homebridgeos attributes: @@ -13,6 +14,7 @@ body: placeholder: e.g. macOS Sonoma validations: required: true + - type: input id: homebridge attributes: @@ -21,6 +23,7 @@ body: placeholder: e.g. v1.7.0 validations: required: true + - type: input id: node attributes: @@ -29,6 +32,7 @@ body: placeholder: e.g. v18.1.0 validations: required: true + - type: input id: unifios attributes: @@ -37,6 +41,7 @@ body: placeholder: e.g. v3.1.16 validations: required: true + - type: input id: protect attributes: @@ -45,6 +50,7 @@ body: placeholder: e.g. v2.9.33 validations: required: true + - type: textarea id: what-happened attributes: @@ -52,6 +58,7 @@ body: description: Please describe the issue you're encountering, and ensure you include steps to reproduce, as well as your HBUP JSON configuration and log entries, if appropriate. validations: required: true + - type: textarea id: config attributes: @@ -61,6 +68,7 @@ body: render: json validations: required: true + - type: textarea id: logs attributes: @@ -70,11 +78,12 @@ body: render: shell validations: required: true + - type: checkboxes id: acknowledgment attributes: label: Acknowledgment that you are only running UniFi OS and UniFi Protect releases from the Ubiquiti Official release channel - description: By submitting this issue, you are acknowledging that you are only using the Ubiquiti Official release channels for UniFi Protect and UniFi OS and that you are **not** running early access or beta firmwares (or operating systems) from either Ubiquiti or Apple. **All issues relating to early access or beta firmwares will be closed without comment.** [Read the HBUP documentation for additional insight](https://github.com/hjdhjd/homebridge-unifi-protect#things-to-be-aware-of). + description: By submitting this issue, you are acknowledging that you are only using the Ubiquiti Official release channels for UniFi Protect and UniFi OS and that you are **not** running early access or beta firmwares (or operating systems) from either Ubiquiti or Apple. **All issues relating to early access or beta firmwares will be closed without comment.** [Read the HBUP documentation for more](https://github.com/hjdhjd/homebridge-unifi-protect#things-to-be-aware-of). options: - label: I acknowledge that I am not running any early access / beta firmwares or operating systems. required: true