diff --git a/src/javascript/app/pages/user/account/authenticate.js b/src/javascript/app/pages/user/account/authenticate.js
index de3fc7e02bda0..bc8cd1fd3a371 100644
--- a/src/javascript/app/pages/user/account/authenticate.js
+++ b/src/javascript/app/pages/user/account/authenticate.js
@@ -1299,7 +1299,9 @@ const Authenticate = (() => {
                 $('#idv_document_failed_upload_btn').setVisibility(0);
                 // If IDV has remaining attempt
                 if (Number(idv_submissions_left) > 0) {
-                    $('#idv_document_failed_try_again_btn').on('click', () => {
+                    $('#idv_document_failed_try_again_btn').on('click', (e) => {
+                        e.preventDefault();
+                        e.stopPropagation();
                         $('#idv_document_failed').setVisibility(0);
                         handleCountrySelector();
                     });