diff --git a/docs/pages/connect-your-client/teleport-connect.mdx b/docs/pages/connect-your-client/teleport-connect.mdx
index a263cfb40b7f2..2b924452194b9 100644
--- a/docs/pages/connect-your-client/teleport-connect.mdx
+++ b/docs/pages/connect-your-client/teleport-connect.mdx
@@ -263,27 +263,39 @@ The changes will take effect at the next launch.
## Troubleshooting
-Logging out of a cluster, closing the app and logging in again resets all app state related to that
-cluster. This can help if you encounter a bug which renders the user interface partially unusable.
-It might also help if you have issues with connecting to an active cluster that don't happen in the
-Web UI.
+Resetting the app state might help with UI crashes caused by Teleport Connect getting into an
+abnormal state. This might happen after downgrading Teleport Connect or performing substantial
+server-side changes. Those UI crashes typically manifest as a blank window or an Internal Error
+alert.
+
+To reset the state related to a particular cluster:
+
+1. Log out of the cluster.
+1. Close Teleport Connect.
+1. Open Teleport Connect, then log back in to the cluster.
+
+To completely wipe all app state:
+
+1. Close Teleport Connect.
+1. Remove the internal `tsh` folder and the `app_state.json` file to log out of all clusters and
+ clear all remembered tabs and connections.
-To force the app to log you out of all clusters, close the app and remove the `~/Library/Application
-Support/Teleport Connect/tsh` folder. Removing the file `~/Library/Application
-Support/Teleport Connect/app_state.json` will clear all remembered tabs and connections.
+```code
+$ rm -rf ~/Library/Application\ Support/Teleport\ Connect/{tsh,app_state.json}
+```
-To force the app to log you out of all clusters, close the app and remove the `~/.config/Teleport
-Connect/tsh` folder. Removing the file `/.config/Teleport Connect/app_state.json` will clear
-all remembered tabs and connections.
+```code
+$ rm -rf ~/.config/Teleport\ Connect/{tsh,app_state.json}
+```
-To force the app to log you out of all clusters, close the app and remove the
-`C:\Users\%UserName%\AppData\Roaming\Teleport Connect\tsh` folder. Removing the file
-`C:\Users\%UserName%\AppData\Roaming\Teleport Connect\app_state.json` will clear all remembered tabs
-and connections.
+```code
+$ rmdir /s /q C:\Users\%UserName%\AppData\Roaming\"Teleport Connect"\tsh
+$ del C:\Users\%UserName%\AppData\Roaming\"Teleport Connect"\app_state.json
+```
@@ -294,16 +306,20 @@ and follow the *Submit a Bug* link.
-Be sure to attach logs, which can be found under `~/Library/Application Support/Teleport Connect/logs`.
-The version of the app can be found in the app menu under the About Teleport Connect menu item.
+Be sure to attach logs, which can be found in the app menu under Help -> Open Logs Directory. The
+logs are stored in `~/Library/Application Support/Teleport Connect/logs`.
+
+The app version can be found in the app menu under Teleport Connect -> About Teleport Connect.
To get more detailed logs, run Teleport Connect with the `--connect-debug` flag:
(!docs/pages/connect-your-client/includes/launch-connect-with-flags-macos.mdx flags="--connect-debug"!)
-Be sure to attach logs, which can be found under `~/.config/Teleport Connect/logs`. The app version
-can be found by pressing `Alt` to access the app menu, then -> Help -> About Teleport Connect.
+Be sure to attach logs, which can be found by pressing `Alt` to access the app menu, then Help ->
+Open Logs Directory. The logs are stored in `~/.config/Teleport Connect/logs`.
+
+The app version can be found under Help -> About Teleport Connect.
To get more detailed logs, run Teleport Connect with the `--connect-debug` flag:
@@ -312,10 +328,12 @@ $ teleport-connect --connect-debug
````
-Be sure to attach logs, which can be found under `C:\Users\%UserName%\AppData\Roaming\Teleport Connect\logs`.
+Be sure to attach logs, which can be found by pressing `Alt` to access the app menu, then Help ->
+Open Logs Directory. The logs are stored in `C:\Users\%UserName%\AppData\Roaming\Teleport
+Connect\logs`.
You may need to adjust File Explorer to [view hidden files and folders](https://support.microsoft.com/en-us/search?query=how%20to%20view%20hidden%20files%20in%20windows%2010).
-The app version can be found by pressing `Alt` to access the app menu -> Help -> About Teleport Connect.
+The app version can be found under Help -> About Teleport Connect.
To get more detailed logs, open Teleport Connect from the Command Prompt with the `--connect-debug` flag: