[docs] More detailed guide to investigating and enabling logs #4359
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eloquence
requested review from
emkll,
kushaldas and
redshiftzero
as code owners
zenmonkeykstop
requested changes
Apr 23, 2019
"Look at these logs" is one of the most common support responses, so having canonical and correct information in the public docs is important and reduces the risk of small errors in these communications. I moved the `securedrop-admin logs` instructions into an include file, since it is a common operation we will likely want to refer to again in future, and renamed the section to "Investigating Logs", since it is now hopefully beginning to be deserving of such a title. ;) Resolves #4356
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"Look at these logs" is one of the most common support responses, so having canonical and correct information in the public docs is important and reduces the risk of small errors in these communications.
As part of this PR, I moved the
securedrop-admin logsinstructions into an include file, since it is a common operation we will likely want to refer to again in future, and renamed the section to "Investigating Logs", since it is now hopefully beginning to be deserving of such a title. ;)Resolves #4356
Status
Ready for review
Test plan
This PR includes instructions for enabling error logging on the source interface. To test, follow these instructions on production hardware or a prod VM (logging on the source interface is enabled in staging, but not in prod).
To verify that errors are logged, you may want to produce an exception by introducing an error into a component of the Source Interface in
/var/www/securedrop(and of course, later reverting it); I tested by making a syntax error modification insource.py. Confirm that you are in fact seeing the Internal Server Error on the Source Interface; if so, you should be seeing it in the log file, as well.Checklist
make docs-lint) passed locally