New-FreshServiceSolutionArticle attachments not working

[rasimmers]

Expected Behavior

New-FreshserviceSolutionArticle will create a Solution Article with specified attachment(s).

Current Behavior

Error message from API:

| {"description":"Validation failed","errors":[{"field":"tags","message":"The value provided is of type
| String.It should be of type Array","code":"datatype_mismatch"},{"field":"keywords","message":"The value
| provided is of type String.It should be of type Array","code":"datatype_mismatch"}]}

Appears to be an issue with data being passed as multipart/form-data.

Possible Solution

As a workaround, create Solution Article without attachment(s) and then use Set-FreshSolutionArticle to attach items.

Steps to Reproduce (for bugs)

1. Create a new Solution Article and specify the path to a file with -attachments:

$newArticleParams = @{
    title       = 'My Other New Solution Article'
    description = 'This is how you fix stuff'
    folder_id   = 21000036165
    status      = 1
    attachments = 'C:\Scripts\Attachments\error.png'
    keywords    = 'Attachment'
    tags        = 'Attachment'
}

New-FSSolutionArticle @newArticleParams

2. Execute command and API produces:

| {"description":"Validation failed","errors":[{"field":"tags","message":"The value provided is of type
| String.It should be of type Array","code":"datatype_mismatch"},{"field":"keywords","message":"The value
| provided is of type String.It should be of type Array","code":"datatype_mismatch"}]}

Context

Cannot create Freshservice Solution Article with attachments.

Your Environment

• Module version used: 0.1.4
• Operating System and PowerShell version: Windows 11 with Powershell 7.3.4