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Policy automations - allow admin to specify rules around retry #24032

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dherder opened this issue Nov 21, 2024 · 0 comments
Open

Policy automations - allow admin to specify rules around retry #24032

dherder opened this issue Nov 21, 2024 · 0 comments
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:product Product Design department (shows up on 🦢 Drafting board) prospect-hubble

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@dherder
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dherder commented Nov 21, 2024

Gong snippet: prospect-hubble: https://us-65885.app.gong.io/call?id=3117803056098648048&highlights=%5B%7B%22type%22%3A%22SHARE%22%2C%22from%22%3A1508%2C%22to%22%3A1755%7D%5D

Problem

Today policy automations will fire once when they enter a failure state. Admins need the ability to trigger the policy automation more than once (a configurable number of times) at the policy level.

Potential solutions

In the policy definition, allow the admin to specify a "trigger policy automation on failure" value (some integer value).

What is the expected workflow as a result of your proposal?

In many cases a single policy automation trigger on failure is ok, but it does not cover all scenarios.

@dherder dherder added :product Product Design department (shows up on 🦢 Drafting board) prospect-hubble labels Nov 21, 2024
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Labels
:product Product Design department (shows up on 🦢 Drafting board) prospect-hubble
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