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Scale of Allocation (row 27) does not currently specify the level of engagement from Notaries to participate in the program. Currently the rubric only addresses the volume to be supported, but not any of the time to approve and respond to requests and issues.
Impact
Set the standards for a Service Level Agreement for notaries participating in Fil+
Proposed Solution(s)
Change category in rubric from SCALE OF ALLOCATION to ENGAGEMENT IN PROGRAM
L1 = <30 minutes engagement per week, averaged monthly. Engaging activities can be allocations (direct and/or Large Datasets), comments on discussion/issues, attendance on governance calls, messages in Slack, et cetera
L2 = <1 hour of engagement per week
L3 = <4 hours of engagement per week
L4 = <8 hours of engagement per week
Related Issues
TBD
The text was updated successfully, but these errors were encountered:
Issue Description
Scale of Allocation (row 27) does not currently specify the level of engagement from Notaries to participate in the program. Currently the rubric only addresses the volume to be supported, but not any of the time to approve and respond to requests and issues.
Impact
Set the standards for a Service Level Agreement for notaries participating in Fil+
Proposed Solution(s)
Change category in rubric from SCALE OF ALLOCATION to ENGAGEMENT IN PROGRAM
L1 = <30 minutes engagement per week, averaged monthly. Engaging activities can be allocations (direct and/or Large Datasets), comments on discussion/issues, attendance on governance calls, messages in Slack, et cetera
L2 = <1 hour of engagement per week
L3 = <4 hours of engagement per week
L4 = <8 hours of engagement per week
Related Issues
TBD
The text was updated successfully, but these errors were encountered: