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Modification: Notary Rubric - Scale of Allocation #391

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Kevin-FF-USA opened this issue Jan 24, 2022 · 1 comment
Closed

Modification: Notary Rubric - Scale of Allocation #391

Kevin-FF-USA opened this issue Jan 24, 2022 · 1 comment

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@Kevin-FF-USA
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Issue Description

Scale of Allocation (row 27) does not currently specify the level of engagement from Notaries to participate in the program. Currently the rubric only addresses the volume to be supported, but not any of the time to approve and respond to requests and issues.

Impact

Set the standards for a Service Level Agreement for notaries participating in Fil+

Proposed Solution(s)

Change category in rubric from SCALE OF ALLOCATION to ENGAGEMENT IN PROGRAM
L1 = <30 minutes engagement per week, averaged monthly. Engaging activities can be allocations (direct and/or Large Datasets), comments on discussion/issues, attendance on governance calls, messages in Slack, et cetera

L2 = <1 hour of engagement per week

L3 = <4 hours of engagement per week

L4 = <8 hours of engagement per week

Related Issues

TBD

@Kevin-FF-USA
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Will be closing this ticket and implementing changes based on feedback and approval from the January 25th Notary Governance Call attendees.

For a review of the recent Governance call please see: [https://youtu.be/HCsFAGxbGAk]

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