From 60a637a26ba015a4debaa24feae582576ffa9215 Mon Sep 17 00:00:00 2001 From: LexLuthr <88259624+LexLuthr@users.noreply.github.com> Date: Thu, 12 Oct 2023 19:52:08 +0400 Subject: [PATCH 1/3] Create support ticket template --- .github/ISSUE_TEMPLATE/support-ticket.yml | 85 +++++++++++++++++++++++ 1 file changed, 85 insertions(+) create mode 100644 .github/ISSUE_TEMPLATE/support-ticket.yml diff --git a/.github/ISSUE_TEMPLATE/support-ticket.yml b/.github/ISSUE_TEMPLATE/support-ticket.yml new file mode 100644 index 000000000..e83952fdf --- /dev/null +++ b/.github/ISSUE_TEMPLATE/support-ticket.yml @@ -0,0 +1,85 @@ +name: Support Ticket +description: Support ticket for requesting help from Boost team +title: "[Support Ticket]: " +labels: ["support", "triage"] +body: +- type: checkboxes + attributes: + label: Boost component + description: Please select the boost component you are filing a bug for + options: + - label: boost daemon - storage providers + required: false + - label: boost client + required: false + - label: boost UI + required: false + - label: boost data-transfer + required: false + - label: boost index-provider + required: false + - label: booster-http + required: false + - label: booster-bitswap + required: false + - label: LID + required: false + - label: boostd-data + required: false + - label: Other + required: false +- type: textarea + id: version + attributes: + label: Boost Version + render: text + description: Enter the output of `boost --version` and `boostd --version` if applicable. + placeholder: | + e.g. + Daemon: boostd version 0.0.1+git.b27fec5 + Client: boost version 0.0.1+git.b27fec5 + validations: + required: true +- type: textarea + id: Description + attributes: + label: Describe the problem + description: | + This is where you get to tell us what went wrong, when doing so, please try to provide a clear and concise description of the bug with all related information: + * What you were doing when you experienced the problem? + * Any *error* messages you saw, *where* you saw them, and what you believe may have caused them (if you have any ideas). + * What is the expected behaviour? + * For deal related problems, please include the deal logs from the boost UI. + validations: + required: true +- type: textarea + id: extraInfo + attributes: + label: Logging Information + render: text + description: | + Please provide debug logs of the problem, remember you can get set log level control for: + * boostd: use `boostd log list` to get all log systems available and set level by `boostd log set-level`. + If you don't provide detailed logs when you raise the issue it will almost certainly be the first request we make before furthur diagnosing the problem. + validations: + required: true +- type: textarea + id: RepoSteps + attributes: + label: Repo Steps + description: "Steps to reproduce the behavior if available" + value: | + 1. Run '...' + 2. Do '...' + 3. See error '...' + ... + validations: + required: false +- type: checkboxes + id: terms + attributes: + label: Code of Conduct + description: By submitting this issue, you agree to follow our [Code of Conduct](https://example.com) + options: + - label: I agree to follow this project's Code of Conduct + required: true From 721d4f015b67835a6fb66d62868649ff38f5480d Mon Sep 17 00:00:00 2001 From: LexLuthr <88259624+LexLuthr@users.noreply.github.com> Date: Tue, 17 Oct 2023 11:20:49 +0400 Subject: [PATCH 2/3] apply suggestions 1 --- .github/ISSUE_TEMPLATE/support-ticket.yml | 13 ++----------- 1 file changed, 2 insertions(+), 11 deletions(-) diff --git a/.github/ISSUE_TEMPLATE/support-ticket.yml b/.github/ISSUE_TEMPLATE/support-ticket.yml index e83952fdf..1912e7ee2 100644 --- a/.github/ISSUE_TEMPLATE/support-ticket.yml +++ b/.github/ISSUE_TEMPLATE/support-ticket.yml @@ -22,7 +22,7 @@ body: required: false - label: booster-bitswap required: false - - label: LID + - label: LID Database (Ex: Yugabyte) required: false - label: boostd-data required: false @@ -58,9 +58,8 @@ body: label: Logging Information render: text description: | - Please provide debug logs of the problem, remember you can get set log level control for: + Please provide detailed logs for the problem. You can get set log level control as per the below example: * boostd: use `boostd log list` to get all log systems available and set level by `boostd log set-level`. - If you don't provide detailed logs when you raise the issue it will almost certainly be the first request we make before furthur diagnosing the problem. validations: required: true - type: textarea @@ -75,11 +74,3 @@ body: ... validations: required: false -- type: checkboxes - id: terms - attributes: - label: Code of Conduct - description: By submitting this issue, you agree to follow our [Code of Conduct](https://example.com) - options: - - label: I agree to follow this project's Code of Conduct - required: true From 95e134e6c151606451178ea2a0cf7ea75eb02d06 Mon Sep 17 00:00:00 2001 From: LexLuthr <88259624+LexLuthr@users.noreply.github.com> Date: Tue, 17 Oct 2023 11:34:01 +0400 Subject: [PATCH 3/3] Fix YAML syntax error --- .github/ISSUE_TEMPLATE/support-ticket.yml | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/.github/ISSUE_TEMPLATE/support-ticket.yml b/.github/ISSUE_TEMPLATE/support-ticket.yml index 1912e7ee2..863999745 100644 --- a/.github/ISSUE_TEMPLATE/support-ticket.yml +++ b/.github/ISSUE_TEMPLATE/support-ticket.yml @@ -22,7 +22,7 @@ body: required: false - label: booster-bitswap required: false - - label: LID Database (Ex: Yugabyte) + - label: LID Database - Yugabyte/LevelDB required: false - label: boostd-data required: false