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Very strange graphical bug #16034

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d4f5409d opened this issue Dec 26, 2020 · 6 comments
Closed

Very strange graphical bug #16034

d4f5409d opened this issue Dec 26, 2020 · 6 comments
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@d4f5409d
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Description

When I downloaded Element to PC (Windows) I've noticed a very strange graphical bug.

Steps to reproduce

  • Nothing, just using it

Describe how what happens differs from what you expected.

I'll include logs in the app.

Image of the problem:
elementbug

Version information

  • Platform: Desktop

  • OS: Windows

  • Version: 1.7.16

@Oymate
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Oymate commented Dec 29, 2020

If you could reproduce it please tell the steps

@d4f5409d
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Answering to Oymate:

If you could reproduce it please tell the steps

Not reproducible

  1. I mean it is not that type what I specially can reproduce.
  2. It is the type of bug that is happening all the time when I use the desktop version. When I start the app it's okay, but after a few minutes it gets looking like this.
  3. When I open for instance an image, it does not look buggy (It resets the screen?) but a few minutes later it is again so weird.

I don’t really understand these type of things, but there may be a problem with rendering.

@d4f5409d
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d4f5409d commented Jan 3, 2021

After seeing this bug in other applications, I've decided to search up this on Microsoft Forums, and I've found the problem's origin. As I see, we can't fix this issue, and it is not the program's fault.

A link to the thread: click here

I hope that anyone, who has the same issue, I did help them.

@d4f5409d d4f5409d closed this as completed Jan 3, 2021
@d4f5409d d4f5409d reopened this Apr 6, 2021
@d4f5409d
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d4f5409d commented Apr 6, 2021

I have reopened this issue, because it would be good to have an option, to disable GPU Accelerating, and the bug would disappear.

@jryans
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jryans commented Apr 6, 2021

Glad to see we've worked out the culprit. Let's use #13648 to track adding an option.

@jryans jryans closed this as completed Apr 6, 2021
@ara4n
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ara4n commented Apr 6, 2021

for the record, this was fixed by upgrading to Electron 12 - without needing to explicitly disable GPU acceleration.

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