Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Make submitting a report (rageshake) easier or similar to how it works on web #4881

Closed
claell opened this issue Jan 7, 2022 · 4 comments
Closed
Labels
O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Minor Impairs non-critical functionality or suitable workarounds exist T-Enhancement New features, changes in functionality, performance boosts, user-facing improvements

Comments

@claell
Copy link

claell commented Jan 7, 2022

Your use case

What would you like to do?

I was prompted to share logs

Why would you like to do it?

I was prompted to do so

How would you like to achieve it?

Did not matter

Have you considered any alternatives?

Yes, after being told to just shake my phone, I did that

Additional context

On the web client, I could either send a report/logs through the help menu or with /rageshake. On Android, there was no such option in the help menu and also the command did not work. That is a bit unfortunate, as I was not aware that I just had to shake my phone.

Reference to original rageshake addition: #33

@claell claell added the T-Enhancement New features, changes in functionality, performance boosts, user-facing improvements label Jan 7, 2022
@bmarty
Copy link
Member

bmarty commented Jan 7, 2022

'/rageshake` does not exist on Element Android, it has less sense than on Element Web (you will not shake your computer), but note that you can also send rageshakes from the top right menu in the room list using "Report bug".

image

The advantage of shaking your phone is that you can do it on any screen of the app, so that we can get useful screenshot of the screen, if you opt-in to send it.

@kittykat
Copy link
Contributor

kittykat commented Jan 8, 2022

@bmarty is there any downside to enabling the /rageshake command on mobile to provide a more consistent experience with web? I often find myself typing it out on autopilot and can't think of any downsides

@kittykat kittykat added O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Minor Impairs non-critical functionality or suitable workarounds exist labels Jan 8, 2022
@bmarty
Copy link
Member

bmarty commented Jan 10, 2022

Ok, added in #12

@bmarty bmarty closed this as completed Jan 10, 2022
@claell
Copy link
Author

claell commented Jan 10, 2022

@bmarty Thanks! For an even more consistent experience with web, I wonder whether it makes sense to add the option to send logs also in the help menu, where it is for web.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Minor Impairs non-critical functionality or suitable workarounds exist T-Enhancement New features, changes in functionality, performance boosts, user-facing improvements
Projects
None yet
Development

No branches or pull requests

3 participants