Element Android can't render messages

[Linerly]

Steps to reproduce

I'm not sure how to reproduce, but I remember disabling Google Play Services, then open Element, then it can't render messages whatsoever (except for images)

I tried re-enabling Google Play Services as well, but that didn't work, clearing cache didn't work as well, even logging out and logging in again doesn't make the message rendering work normally again

then

I updated Google Play Services once I re-enabled it, and that seems to fix the message rendering issue

Outcome

What did you expect?

Messages to be rendered normally

What happened instead?

Element Android cannot render the messages, I sent a rageshake about this

Your phone model

Samsung Galaxy J1 ace

Operating system version

Android 5.1.1

Application version and app store

1.3.10 [40103101] (G-b4948)

Homeserver

matrix.org

Will you send logs?

Yes

[losuler]

Is this referring to the error Element encountered an issue when rendering content of event with id ...? If so, it's the same issue I've encountered immediately after updating to version 1.3.10 [40103102] (G-b4948). It's effecting every message in every room for me currently.

[Linerly]

Yep, it is...

[Linerly]

I tried selecting the messages that couldn't be rendered, and it crashed

[Elsie19]

I'm having the same issue, after updating

[Linerly]

I updated Google Play Services once I re-enabled it, and that seems to fix the message rendering issue

[ouchadam]

thanks for the update and the logs! I can confirm this is related to the emoji library upgrade.

The library seems to rely on google play services in order to initialise itself

2021-12-15T17:56:13*898GMT+00:00Z 1976 E/ /Tag: failed to create message item
java.lang.IllegalStateException: Not initialized yet
	at androidx.core.util.Preconditions.checkState(Preconditions.java:1)
	at androidx.emoji2.text.EmojiCompat.process(EmojiCompat.java:3)
	at androidx.emoji2.text.EmojiCompat.process(EmojiCompat.java:2)
	at im.vector.app.features.html.SpanUtils.getBindingOptions(SpanUtils.kt:1)
	at im.vector.app.features.home.room.detail.timeline.factory.MessageItemFactory.buildMessageTextItem(MessageItemFactory.kt:1)
	at im.vector.app.features.home.room.detail.timeline.factory.MessageItemFactory.buildItemForTextContent(MessageItemFactory.kt:18)
	at im.vector.app.features.home.room.detail.timeline.factory.MessageItemFactory.create(MessageItemFactory.kt:33)
	at im.vector.app.features.home.room.detail.timeline.factory.TimelineItemFactory.create(TimelineItemFactory.kt:15)
	at im.vector.app.features.home.room.detail.timeline.TimelineEventController.buildCacheItem(TimelineEventController.kt:9)
	at im.vector.app.features.home.room.detail.timeline.TimelineEventController.buildCacheItemsIfNeeded(TimelineEventController.kt:27)
	at im.vector.app.features.home.room.detail.timeline.TimelineEventController.getModels(TimelineEventController.kt:1)
	at im.vector.app.features.home.room.detail.timeline.TimelineEventController.buildModels(TimelineEventController.kt:9)
	at com.airbnb.epoxy.EpoxyController$1.run(EpoxyController.java:6)
	at android.os.Handler.handleCallback(Handler.java:739)
	at android.os.Handler.dispatchMessage(Handler.java:95)
	at android.os.Looper.loop(Looper.java:145)
	at android.os.HandlerThread.run(HandlerThread.java:61)

we should probably avoid breaking the entire timeline in this case and let the emojis fail instead, will have a play around.

[ouchadam]

will be fixed in 1.3.11

[k4r4b3y]

I just got bitten by this bug on my element android version 1.5.32 and now my message UI is littered with "Element encountered an issue when redering content of event with id..."

I don't know what triggered it, but I changed the WiFi from my mobile phone to home network and casually checked my element android client only to be greeted by this bug.

Most of these messages are simple text messages, so I am not sure how it can have issues with rendering these.

I tried cleaning the cache and re-syncing my account to element android a few times yet the bug doesn't go away.

Quite ugly and annoying.