@@ -17,6 +17,7 @@ This section can help with any of the following:
1717There are a number of factors that could be at play here.
1818One important thing to double-check first is your index template.
1919
20+ *Index template*
2021An APM index template must exist for the APM app to work correctly.
2122By default, this index template is created by APM Server on startup.
2223However, this only happens if `setup.template.enabled` is `true` in `apm-server.yml`.
@@ -34,14 +35,21 @@ GET /_template/apm-{version}
3435--------------------------------------------------
3536// CONSOLE
3637
38+ *Using Logstash, Kafka, etc.*
3739If you're not outputting data directly from APM Server to Elasticsearch (perhaps you're using Logstash or Kafka),
3840then the index template will not be set up automatically. Instead, you'll need to
39- {apm-server-ref}/_manually_loading_template_configuration.html#load-template-manually-alternate [load the template manually].
41+ {apm-server-ref}/_manually_loading_template_configuration.html[load the template manually].
4042
41- Finally, this problem can also occur if you've changed the index name that you write APM data to.
42- The default index pattern can be found {apm-server-ref}/elasticsearch-output.html#index-option-es[here].
43- If you change this setting, you must also configure the `setup.template.name` and `setup.template.pattern` options.
43+ *Using a custom index names*
44+ This problem can also occur if you've customized the index name that you write APM data to.
45+ The default index name that APM writes events to can be found
46+ {apm-server-ref}/elasticsearch-output.html#index-option-es[here].
47+ If you change the default, you must also configure the `setup.template.name` and `setup.template.pattern` options.
4448See {apm-server-ref}/configuration-template.html[Load the Elasticsearch index template].
49+ If the Elasticsearch index template has already been successfully loaded to the index,
50+ you can customize the indices that the APM app uses to display data.
51+ Navigate to *APM* > *Settings* > *Indices*, and change all `apm_oss.*Pattern` values to
52+ include the new index pattern. For example: `customIndexName-*`.
4553
4654==== Unknown route
4755
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