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Import Contacts to Chatbot Builder AI

Modified on Sat, 14 Dec, 2024 at 8:19 PM

The Import Contact tool is a super helpful feature that lets you bring in contacts to your Chatbot Builder account easily. You can use it to add contacts from WhatsApp, SMS, and even from other chatbot platforms. Here’s how to use this feature effectively:

Steps to Import Contacts

1. Navigate to Import Contacts

First, go to the 'Contact' section and click on Action > Import Contacts.

Navigate to Import Contacts

2. Choose Your Source

You can import contacts from various sources. For example, to import contacts from WhatsApp, select the WhatsApp option.

Choose Your Source

3. Import from Other Chatbot Platforms

To import contacts from other chatbot platforms, select the corresponding option. For instance, if you are importing from ManyChat, choose ManyChat as your source.

Import Contacts from ManyChat

4. Follow the Prompts

Follow the on-screen prompts to complete the import process. Ensure that all necessary permissions are granted for a smooth transfer.

Follow the Prompts

Conclusion

The Import Contact feature simplifies the process of adding contacts to your Chatbot Builder account, allowing you to focus on creating engaging conversations with your users. If you have any questions or need assistance, feel free to reach out to our support team!