Can't get past the Docker Desktop Starting... screen on Manjaro

[StephenGunn]

• I have tried with the latest version of Docker Desktop
• I have tried disabling enabled experimental features
• I have uploaded Diagnostics
• Diagnostics ID: 6dba9ac8-249f-4009-9405-315ae6e00b1c/20220708042118

Expected behavior

Docker desktop should start after logging in.

Actual behavior

Docker desktop freezes (or stalls for 45+ minutes) on the "Docker Desktop starting..." screen

Information

• Linux distro: Manjaro
• Distro version: 21.3.2
• Docker Desktop Version: v4.10.1

I see my username in the top bar and the status bar at the bottom says I have connected to the hub.

I have also manually created the /etc/subuid and /etc/subgid files and added <USER>:10000:65536 to each of them.

I have restarted after creating the files and tried again with no luck.

[aiordache]

Hi @StephenGunn !
Logs show an error related to the /etc/subuid file:

retrieving subordinate UID range: encountered malformed /etc/subuid entry on line 0

You can always check the log at ~/.docker/desktop/log/host/com.docker.driver.amd64-linux.log for VM boot errors such as this.

[M-Gonzalo]

I also can't get past the "Docker Desktop Starting" screen. I installed it as per the docs on the official site.
I updated the whole system and restarted too, but it's the same issue.

The self-diagnose tool says this:

Details

[FAIL] DD0032: do Docker networks overlap with host IPs? Cannot connect to the Docker daemon at unix://docker.raw.sock. Is the docker daemon running?
[SKIP] DD0030: is the image access management authorized?
[PASS] DD0033: does the host have Internet access?

Please investigate the following 1 issue:

1 : The test: can a VM be started?
Failed with: vm has not started: failed to open kmsg.log: open /home/gonza-m/.docker/desktop/log/vm/kmsg.log: no such file or directory

The Docker engine runs inside a Linux VM. Therefore we must be able to start Virtual Machines.

The Diagnostics ID from the GUI is 6d8f9759-416e-48c3-a55f-51691a3fde1a/20220729190054

[aiordache]

@M-Gonzalo Your diagnostics log shows the /etc/subuid file is missing.

opening /etc/subuid: open /etc/subuid: no such file or directory

Can you create those files and restart Docker Desktop?
As mentioned before, you can check for errors in ~/.docker/desktop/log/host/com.docker.driver.amd64-linux.log when DD fails to start.

[M-Gonzalo]

@M-Gonzalo Your diagnostics log shows the /etc/subuid file is missing.

opening /etc/subuid: open /etc/subuid: no such file or directory

Can you create those files and restart Docker Desktop? As mentioned before, you can check for errors in ~/.docker/desktop/log/host/com.docker.driver.amd64-linux.log when DD fails to start.

Thanks. It worked.

For those who come here looking for a solution, this helped me: containers/podman#6572 (comment)

[p1-0tr]

We've updated our docs with details about the file sharing set up used by DD - https://docs.docker.com/desktop/install/linux-install/#file-sharing .

[docker-robott]

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