Null value for $.viewer.message_threads.sync_sequence_id

[paulguy]

ADMIN EDIT

This is already fixed in the latest release. This ticket is only open for visibility

Get the latest version from here https://github.com/dequis/purple-facebook/releases

---

Original ticket description

Connection was lost earlier today. Reconnecting results in immediately disconnecting with Null value for $.viewer.message_threads.sync_sequence_id.

pidgin/libpurple 1.12.0
purple-facebook 0.9.0-c9b74a765767

[scrad]

I'm getting this error as well

Windows 8.1
Pidgin 2.10.11 (libpurple 2.10.11)
purple-facebook Version: 20161121a157645c9b74a765767~117

[SarcasmCupcakes]

All morning. Even upgraded Pidgin and re-installed the two .dll files.

[drainx85]

Just happened to me as well when I logged in to my pc this evening. Wonder what facebook changed this time...

[jh-maeng]

I'm getting same error.

A few logs below:

(10:33:57) http: releasing a socket: 0E67C758
(10:33:57) http: Request 02396618 performed successfully.
(10:33:57) facebook: HTTP Response (02396618):
(10:33:57) facebook: Response Error: 200
(10:33:57) facebook: Response Data: {"viewer":{"message_threads":{"count":9,"mute_until":0,"nodes":[],"page_info":{"has_next_page":true},"sync_sequence_id":null,"unread_count":0,"unseen_count":0}}}
(10:33:57) facebook: Parsing JSON: {"viewer":{"message_threads":{"count":9,"mute_until":0,"nodes":[],"page_info":{"has_next_page":true},"sync_sequence_id":null,"unread_count":0,"unseen_count":0}}}

(10:33:57) connection: Connection error on 0E49FD90 (reason: 0 description: Null value for $.viewer.message_threads.sync_sequence_id)
(10:33:57) http: destroying socket: 0E67C758
(10:33:57) account: Disconnecting account xxxx (02356C00)
(10:33:57) connection: Disconnecting connection 0E49FD90
(10:33:57) facebook: Writing 14 (flags: 0x0)
(10:33:57) facebook: 00000000 e0 00 |..|
(10:33:57) facebook: 00000010

[bcd001]

This isn't a random glitch, it looks like facebook has decided to stop supporting old versions of the messenger app. I guess purple-facebook was based on the old protocol. Seems like we're out of luck until things are ported over.

[advcomp2019]

The weird thing is my messenger is still working just fine. I am kinda wondering one thing. Does any of you use mobile device and did it get an update? Just trying to figure this out might not be fun maybe.

[aeridus]

Same here, and I don't use the mobile app. I updated Pidgin and still see the same error.

[advcomp2019]

That rules that out maybe.

[Steap]

I can confirm this on Debian GNU/Linux, with Pidgin/libpurple 2.12 and purple-facebook a157645 .

This similar bug solved itself, so, wait & see.

[auscompgeek]

I suspect this has something to do with Facebook dropping support for ancient versions of Messenger: https://messengerblog.com/general-messenger/update-on-support-for-older-versions-of-messenger-and-facebook-apps/

[ghost]

Just came to say that I have the same problem

[alexolog]

Getting the same error here.
And people are reporting it on bitllbee

[ionl]

Same problem for me
$ lsb_release -d
Description: Ubuntu 16.10
$ pidgin -v
Pidgin 2.10.12 (libpurple 2.10.12)
$ uname -a
Linux pc 4.8.0-42-generic #45-Ubuntu SMP Wed Mar 8 20:06:06 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

[paulguy]

Just randomly got a few messages then something like "couldn't mark messages as received" or something along those lines then the same disconnection error again.

I had been noticing a lot of double or triple messages in the past month or so, so maybe there had been some odd breakages that had been going unnoticed for a while.

This might indicate that it won't be the huge tear up and rewrite that people seem to be worrying about in that the protocol might not have changed all that much, just in a few places.

[jskladan]

Having the same issue, Pidgin 2.11.0-1.fc24 (libpurple 2.11.0), purple-facebook-0.9.0-c9b74a765767 (compiled from git)

[anecznik]

I have the same problem

DISTRIB_DESCRIPTION="Ubuntu 16.04.2 LTS"
Pidgin 2.10.12 (libpurple 2.10.12)

but my sister have windows 8.1 and Pidgin 2.11.0 (libpurple 2.11.0) and it's work.

[dequis]

Cross-posting from bitlbee/bitlbee-facebook#138 (comment)

well, fuck

[mfaerevaag]

+1

Arch Linux 4.10.6-1-ARCH x86_64
Pidgin 2.12.0 (libpurple 2.12.0)
purple-facebook 0.9.0-1

[mattlog]

Same here

Windows 7 64bit
Pidgin 2.12.0

[dequis]

Fix: https://github.com/dequis/purple-facebook/releases/tag/v0.9.1-c9b74a765767

edit: nevermind still not fixed

[freddysdad]

fix allows connection/login but when sending a message says "failed to send message"

[kalab-oto]

for me also fix login, but after successful login its instantly disconected (can see contacts for second):
Arguments are invalid

I had two phase verification (SMS), but I disable it for testing it. Also I approve device login on FB webpage.

[freddysdad]

I fixed arguments are invalid by disabling "mark messages as read" , "show self messages" , "show unread messages" , "open new group chats with incoming messages" - although I can't be sure which made it work

[Metalhead33]

In addition to disconnecting because failed to send message, it also fails to reconnect saying Arguments are invalid, and when I receive a message, it's Failed to mark read

[freddysdad]

receiving messages works OK with "mark messages as read" disabled

[darkmanek]

+1
Manjaro 4.10.6-1-ck-pentm i686
Pidgin 2.12.0 (libpurple 2.12.0)
purple-facebook 0.9.0-1

purple-debug.txt

[jcengelsen]

Same problem :

$ lsb_release -d
Description: Linux Mint 18 Sarah
$ pidgin -v
Pidgin 2.10.12 (libpurple 2.10.12)
$ uname -a
Linux ThinkPad-T530 4.4.0-64-generic #85-Ubuntu SMP Mon Feb 20 11:50:30 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

[LunaSquee]

Getting this as well
Arch Linux
Pidgin 2.12.0 (libpurple 2.12.0)
Linux EvertLaptop 4.10.4-1-ARCH #1 SMP PREEMPT Sat Mar 18 19:39:18 CET 2017 x86_64 GNU/Linux

[marsjaninzmarsa]

More info:
bitlbee/bitlbee-facebook#138 (comment)

[ghost]

While installing release with dist tarball for linux on Linux Mint i got an error:

configure: error: Package requirements (purple <  3) were not met:

No package 'purple' found

Consider adjusting the PKG_CONFIG_PATH environment variable if you
installed software in a non-standard prefix.

And i can't find such package. Can someone help?

[patelkunala]

Works perfect! Would it work if I upgraded to Pidgin version 2.12 or latest?

Win7 - 64 bit
Pidgin version - 2.10.12

[advcomp2019]

@dezooo , go check in Help -> Plugin information and look for Facebook. Make sure you are using the newest version. If you don't know, you can paste it here and wait for someone to tell you.

@mtyrio , sounds like there is a path problem somewhere. I am not sure since it has been a while since I have compiled this on Linux.

@patelkunala , you can upgrade if you want, but it is best to have the newest version. It is really up to you.

[boris-petrov]

Same with me - I get the same error with version 0.9.3-c9b74a765767 (seen in the Help -> Plugin information page). Help, I can't live without this plugin!

[dezooo]

Facebook
Author: (null)
Version: 0.9.3-c9b74a765767
Website: https://github.com/dequis/purple-facebook
ID String: prpl-facebook
Loadable: Yes
Loaded: Yes

[abpross]

works on Xubuntu 16.04
Pidgin 2.10.12 (libpurple 2.10.12)

[martlin2cz]

Thanks!! Worked for me as well.

$ uname -a
Linux martlins 3.16.0-4-amd64 #1 SMP Debian 3.16.36-1+deb8u2 (2016-10-19) x86_64 GNU/Linux
$ pidgin -v
Pidgin 2.11.0 (libpurple 2.11.0)

[dezooo]

(14:30:50) facebook: HTTP Response (0x7f7725c1ab00):
(14:30:50) facebook:   Response Error: 200
(14:30:50) facebook:   Response Data: {"viewer":{"message_threads":{"count":378,"mute_until":0,"nodes":[],"page_info":{"has_next_page":true},"sync_sequence_id":null,"unread_count":11,"unseen_count":0}}}
(14:30:50) facebook: Parsing JSON: {"viewer":{"message_threads":{"count":378,"mute_until":0,"nodes":[],"page_info":{"has_next_page":true},"sync_sequence_id":null,"unread_count":11,"unseen_count":0}}}
(14:30:50) connection: Connection error on 0x7f7725125e90 (reason: 0 description: Null value for $.viewer.message_threads.sync_sequence_id)

[jnsatterfield]

I can confirm the "Null value for $.viewer.message_threads.sync_sequence_id" issue in Xubuntu with Pidgin 2.10.12.

uname -a
Linux himinbjorn 4.8.0-42-generic #45-Ubuntu SMP Wed Mar 8 20:06:06 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

pidgin -v
Pidgin 2.10.12 (libpurple 2.10.12)

[dequis]

Pidgin versions (or linux kernel versions) do not affect this issue so I don't need to know those.

Instead, please check the version of this plugin in buddy list -> help menu -> plugin information.

Also, there was another release since my last comment, 0.9.3, appears to fix some more issues: https://github.com/dequis/purple-facebook/releases

Depending on the way it was built, that version might appear as 20170330[...]

[jnsatterfield]

Facebook
Author: (null)
Version: 0.9.0-c9b74a765767
Website: https://github.com/dequis/purple-facebook
ID String: prpl-facebook
Loadable: Yes
Loaded: Yes

I'll go grab 0.9.3 and report the differential.

[jnsatterfield]

👍
After cloning version 0.9.3 and building/installing, the Null value for $.viewer.message_threads.sync_sequence_id issue seems to be resolved.

[dezooo]

SOLVED!
make clean && make
is not enough! something is not rebuilt!
If I cloned a fresh copy and built it, it worked!

Sorry for error reports.

[marmz]

+1
Same error message, from today...
Using pidgin + libpurple-dev from OFFICIAL Debian Jessie STABLE repositories.

I hope i don't have to compile sources to get it back working .. ;)

[rfc1036]

Even after a make distclean, I had to run again update.sh to build a working pluing. HTH.

[paulguy]

I was able to get it to rebuild just fine with git reset --hard then running ./autogen.sh.

[baronvertigovongrahamthesecondofsealand]

Thank you very much, dequis. Works like a charm on Ubuntu Pidgin.

[karbon15]

Thanks indeed, dequis! Works as well with the spectrum2 transport.

[mandree]

For me, on a Git checkout, it also took ./update.sh and autogen.sh before I could build a working version. Just "git pull" isn't sufficient.

[grzegorz-janoszka]

When can we have updated windows builds?

[auscompgeek]

@grzegorz-janoszka The Windows build is automatically built and updated on every commit by Travis CI.

[grzegorz-janoszka]

Ah, indeed. I was mistaken by exactly the same file length (and no version number). Indeed the windows build has been fixed.

[TheFoggyRoad]

i tried the download from: https://github.com/dequis/purple-facebook/wiki/Installing-on-Windows
As well as downloading the new package from chocolatey: cup purple-facebook --version=0.9.3.126

I am still getting the "Null value for $.viewer.message_threads.sync_sequence_id" error. I am on the newest version of Pidgin. What should I do?

[dequis]

@TheFoggyRoad please open a new issue

Also, verify the version of the plugin in buddy list -> help menu -> plugin information. Depending on the way it was built, that version might appear as 20170330[...]

[dequis]

I'm locking this thread since this is resolved.

If anyone has any issues please open a new issue instead.