Unknown error while updating weconnect_cupra

[MaHeymann]

Hello. I have a CUPRA Formentor PHEV. In the HA integration I get the error listed.

`Dieser Fehler wurde von einer benutzerdefinierten Integration verursacht

Logger: custom_components.cupra_we_connect
Quelle: custom_components/cupra_we_connect/init.py:52
Integration: Cupra WeConnect (Dokumentation, Probleme)
Erstmals aufgetreten: 22. November 2024 um 17:16:40 (21 Vorkommnisse)
Zuletzt protokolliert: 16:41:24

Unknown error while updating weconnect_cupra
Traceback (most recent call last):
File "/usr/local/lib/python3.12/site-packages/urllib3/connectionpool.py", line 716, in urlopen
httplib_response = self._make_request(
^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/urllib3/connectionpool.py", line 468, in _make_request
six.raise_from(e, None)
File "", line 3, in raise_from
File "/usr/local/lib/python3.12/site-packages/urllib3/connectionpool.py", line 463, in _make_request
httplib_response = conn.getresponse()
^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/http/client.py", line 1428, in getresponse
response.begin()
File "/usr/local/lib/python3.12/http/client.py", line 331, in begin
version, status, reason = self._read_status()
^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/http/client.py", line 300, in _read_status
raise RemoteDisconnected("Remote end closed connection without"
http.client.RemoteDisconnected: Remote end closed connection without response

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/usr/local/lib/python3.12/site-packages/requests/adapters.py", line 667, in send
resp = conn.urlopen(
^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/urllib3/connectionpool.py", line 802, in urlopen
retries = retries.increment(
^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/urllib3/util/retry.py", line 552, in increment
raise six.reraise(type(error), error, _stacktrace)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/urllib3/packages/six.py", line 769, in reraise
raise value.with_traceback(tb)
File "/usr/local/lib/python3.12/site-packages/urllib3/connectionpool.py", line 716, in urlopen
httplib_response = self._make_request(
^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/urllib3/connectionpool.py", line 468, in _make_request
six.raise_from(e, None)
File "", line 3, in raise_from
File "/usr/local/lib/python3.12/site-packages/urllib3/connectionpool.py", line 463, in _make_request
httplib_response = conn.getresponse()
^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/http/client.py", line 1428, in getresponse
response.begin()
File "/usr/local/lib/python3.12/http/client.py", line 331, in begin
version, status, reason = self._read_status()
^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/http/client.py", line 300, in _read_status
raise RemoteDisconnected("Remote end closed connection without"
urllib3.exceptions.ProtocolError: ('Connection aborted.', RemoteDisconnected('Remote end closed connection without response'))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/usr/local/lib/python3.12/site-packages/weconnect_cupra/fetch.py", line 47, in fetchData
statusResponse: requests.Response = self.session.get(url, allow_redirects=False)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/requests/sessions.py", line 602, in get
return self.request("GET", url, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/weconnect_cupra/api/cupra/auth/my_cupra_session.py", line 342, in request
return super(MyCupraSession, self).request(method, url, headers=headers, data=data, withhold_token=withhold_token, access_type=access_type, token=token,
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/weconnect_cupra/auth/openid_session.py", line 171, in request
self.refresh()
File "/usr/local/lib/python3.12/site-packages/weconnect_cupra/api/cupra/auth/my_cupra_session.py", line 53, in refresh
self.refreshTokens(
File "/usr/local/lib/python3.12/site-packages/weconnect_cupra/api/cupra/auth/my_cupra_session.py", line 299, in refreshTokens
tokenResponse = self.post(
^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/requests/sessions.py", line 637, in post
return self.request("POST", url, data=data, json=json, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/weconnect_cupra/api/cupra/auth/my_cupra_session.py", line 342, in request
return super(MyCupraSession, self).request(method, url, headers=headers, data=data, withhold_token=withhold_token, access_type=access_type, token=token,
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/weconnect_cupra/auth/openid_session.py", line 181, in request
return super(OpenIDSession, self).request(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/requests/sessions.py", line 589, in request
resp = self.send(prep, **send_kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/requests/sessions.py", line 703, in send
r = adapter.send(request, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/requests/adapters.py", line 682, in send
raise ConnectionError(err, request=request)
requests.exceptions.ConnectionError: ('Connection aborted.', RemoteDisconnected('Remote end closed connection without response'))

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "/config/custom_components/cupra_we_connect/init.py", line 52, in async_update_data
await asyncio.wait_for(
File "/usr/local/lib/python3.12/asyncio/tasks.py", line 520, in wait_for
return await fut
^^^^^^^^^
File "/usr/local/lib/python3.12/concurrent/futures/thread.py", line 58, in run
result = self.fn(*self.args, **self.kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/weconnect_cupra/weconnect_cupra.py", line 176, in update
self.__api.update(updateCapabilities=updateCapabilities, updatePictures=updatePictures, force=force, selective=selective)
File "/usr/local/lib/python3.12/site-packages/weconnect_cupra/api/cupra/api.py", line 39, in update
self.updateVehicles(updateCapabilities=updateCapabilities, updatePictures=updatePictures, force=force, selective=selective)
File "/usr/local/lib/python3.12/site-packages/weconnect_cupra/api/cupra/api.py", line 45, in updateVehicles
data = self.__fetcher.fetchData(url, force)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/weconnect_cupra/fetch.py", line 79, in fetchData
raise RetrievalError from connectionError
weconnect_cupra.errors.RetrievalError`

During integration, some entities are shown as unknown.
The buttons for air conditioning are also not available.

Does anyone have the same problem? is there a solution for this?

HA:
Core 2024.10.3
Supervisor 2024.11.4
Operating System 13.2
Frontend 20241002.3
Cupra WE Connect Version: 0.8.4

[Boss-man]

This is for the Cupra Born only. So it will not work with a Formentor (The API is different)

[MaHeymann]

Until a few weeks ago, the integration worked wonderfully with my Formentor. I also get some values.

[auaSkazzy]

The same for me. Are there any solutions yet?

[MaHeymann]

Bei mir das Gleiche. Gibt es schon Lösungen?

Which Cupra do you drive? @auaSkazzy

[auaSkazzy]

Formentor 1.5 Plugin Hybrid

[chrisuki]

Same here with Cupra Born. I heard on some users group that there was an issue with the app sync and features. Starting Air conditioning remotely from the app also doesn't work anymore since a few days now.

[Yorkie71]

Same here with Cupra Born. I heard on some users group that there was an issue with the app sync and features. Starting Air conditioning remotely from the app also doesn't work anymore since a few days now.

This is not correct as I have used this feature via the native app and the HA integration recently and both have worked fine.

[daernsinstantfortress]

I've just started and stopped climate control on my own car, so definitely working for me

[chrisuki]

It's may be regional issue. I'm in France, and the biggest Cupra Born User Group on FB is full of users stating the same issue since a few days.
P.S: a few minutes ago, I manage to start the climate remotely for the first time again since a 4-5 days. Things are moving there...HA Cupra WeConnect still not working though.
Will not update this thread anymore as it seems to be out of scope.