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Enhanced Guest Customer (not logged-in) Interaction Events #6

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derbas2 opened this issue Mar 20, 2024 · 1 comment
Open

Enhanced Guest Customer (not logged-in) Interaction Events #6

derbas2 opened this issue Mar 20, 2024 · 1 comment
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enhancement New feature or request

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@derbas2
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derbas2 commented Mar 20, 2024

1) Cart Created Event for Not Logged-In Customers

Currently, when a non-logged-in customer enters their email during checkout, they do not receive a shopping cart abandonment email. To enhance user experience and encourage completion of purchases, I propose implementing a cart_created event that triggers an email for these users as well. By doing so, we can proactively engage with potential customers who haven’t logged in, nudging them towards completing their purchase.

2) Order Completed Event for Guest Orders

Unlike the original Brevo module, the current implementation does not generate an order_completed event for orders from guests (not logged-in). Having this event is essential for post-purchase follow-up, including order confirmation and feedback requests. Implementing this feature would improve communication with guest customers and enhance overall satisfaction.

@dadolun95 dadolun95 self-assigned this Mar 20, 2024
@dadolun95 dadolun95 added the enhancement New feature or request label Mar 20, 2024
@dadolun95
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Thank you @derbas2 for this improvement request.
I'll make these enhancements as soon as possible.

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