"Could not contact CycleStreets.net: Chain validation failed"

[HilaryN]

Getting this message when trying to do a route in JourneyPlanner:
"Could not contact CycleStreets.net: Chain validation failed"

[jezhiggins]

Yes, me too.Was fine yesterday. On 31 Mar 2023 18:49, HilaryN ***@***.***> wrote: Getting this message when trying to do a route in JourneyPlanner: "Could not contact CycleStreets.net: Chain validation failed" —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you are subscribed to this thread.Message ID: ***@***.***>

[jezhiggins]

It's possible this is a timezone thing. Has anything happened on the server send?(This might also account for the poi failures) On 31 Mar 2023 18:49, HilaryN ***@***.***> wrote: Getting this message when trying to do a route in JourneyPlanner: "Could not contact CycleStreets.net: Chain validation failed" —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you are subscribed to this thread.Message ID: ***@***.***>

[jezhiggins]

Tried on a different device and no issues.Did a cold reboot of first device, no worries without issue. I am as confused as you. On 31 Mar 2023 18:49, HilaryN ***@***.***> wrote: Getting this message when trying to do a route in JourneyPlanner: "Could not contact CycleStreets.net: Chain validation failed" —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you are subscribed to this thread.Message ID: ***@***.***>

[HilaryN]

I tried in the emulator and on a different device and got the same issue. Also rebooted and still had the issue. :-(

[HilaryN]

Ah no, sorry, on the device I rebooted it IS now working. Must have got confused with all the different devices (and website, where it works fine).

[mvl22]

Just to confirm we’re running a pretty standard SSL config set to the Mozilla Intermediate template.

Android 4 and below will have issues due to older TLS being disabled but tbh I doubt many sites show at all with that old OS.

[HilaryN]

This was Fairphone 3 with Android 11, Fairphone 2 with Android 10, and the emulator in Android Studio was Pixel 4a API 31 (Android 12).
Now I've re-booted my (Windows) PC the emulator is working OK.
I've just tried it on the Nexus One API 29 emulator and it's fine, though not sure if that's because I've re-booted my PC.