From 62bf6d4cc9c069927a21cedf8883682a1e29cefe Mon Sep 17 00:00:00 2001
From: Nicola Molinari <nicola.molinari@commercetools.com>
Date: Wed, 18 Sep 2024 14:30:38 +0200
Subject: [PATCH] chore: guide issue request through support

---
 .github/ISSUE_TEMPLATE/bug_report.md          | 42 -------------------
 .github/ISSUE_TEMPLATE/config.yml             |  6 +++
 .github/ISSUE_TEMPLATE/feature_request.md     | 31 --------------
 .../ISSUE_TEMPLATE/improve_documentation.md   | 13 ------
 README.md                                     |  4 ++
 5 files changed, 10 insertions(+), 86 deletions(-)
 delete mode 100644 .github/ISSUE_TEMPLATE/bug_report.md
 create mode 100644 .github/ISSUE_TEMPLATE/config.yml
 delete mode 100644 .github/ISSUE_TEMPLATE/feature_request.md
 delete mode 100644 .github/ISSUE_TEMPLATE/improve_documentation.md

diff --git a/.github/ISSUE_TEMPLATE/bug_report.md b/.github/ISSUE_TEMPLATE/bug_report.md
deleted file mode 100644
index 8a39884193..0000000000
--- a/.github/ISSUE_TEMPLATE/bug_report.md
+++ /dev/null
@@ -1,42 +0,0 @@
----
-name: Bug report
-about: Create a report to help us improve
----
-
-<!---
-Before you submit, please search open/closed github issues and discussions since someone might have asked something similar before.
--->
-
-**Describe the bug**
-A clear and concise description of what the bug is.
-
-**UI Kit Version Number**
-Please provide the version number you are using.
-
-**Browser + OS**
-Please provide the operating system (e.g., Windows 10, macOS Ventura, Ubuntu 22.04) and browser version (e.g., Chrome 116.0, Firefox 117.0) where the issue can be reproduced.
-
-**Priority**
-How important is this to you? Required.
-
-**To Reproduce**
-Steps to reproduce the behavior:
-
-1. Go to '...'
-2. Click on '....'
-3. Scroll down to '....'
-4. See error
-
-<!--
-  You can also fork https://codesandbox.io/s/commercetools-ui-kit-codesandbox-1vz7c to reproduce the bug.
-  Then provide the link of your fork so that we can understand the bug easily.
--->
-
-**Expected behavior**
-A clear and concise description of what you expected to happen.
-
-**Screenshots**
-If applicable, add screenshots to help explain your problem.
-
-**Additional context**
-Add any other context about the problem here.
diff --git a/.github/ISSUE_TEMPLATE/config.yml b/.github/ISSUE_TEMPLATE/config.yml
new file mode 100644
index 0000000000..770cbdbd69
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE/config.yml
@@ -0,0 +1,6 @@
+# https://help.github.com/en/github/building-a-strong-community/configuring-issue-templates-for-your-repository#configuring-the-template-chooser
+blank_issues_enabled: true
+contact_links:
+  - name: commercetools Support
+    url: https://support.commercetools.com
+    about: Have an issue or question? Ask our support team!
diff --git a/.github/ISSUE_TEMPLATE/feature_request.md b/.github/ISSUE_TEMPLATE/feature_request.md
deleted file mode 100644
index 7073fa124e..0000000000
--- a/.github/ISSUE_TEMPLATE/feature_request.md
+++ /dev/null
@@ -1,31 +0,0 @@
----
-name: Feature request
-about: Suggest an idea for this project
----
-
-**Is your feature request related to a problem? Please describe.**
-A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]
-
-**Describe the solution you'd like**
-A clear and concise description of what you want to happen.
-
-**Describe alternatives you've considered**
-A clear and concise description of any alternative solutions or features you've considered.
-
-**Additional context**
-Add any other context or screenshots about the feature request here.
-
-**For internal requests:**
-Please provide us with the following information.
-
-- **Champion:**
-  Who will be the primary contact for this request?
-
-- **Stakeholders:**
-  List individuals or teams who will be impacted or should be involved in the contribution process.
-
-- **Required components:**
-  Describe any dependencies this component or change has on other UI-Kit components. Include a description of how these components interact with one another (in code and/or design).
-
-- **Best practices:**
-  Provide a description of what best practices for this component or change would look like, in terms of UX guidelines and design.
diff --git a/.github/ISSUE_TEMPLATE/improve_documentation.md b/.github/ISSUE_TEMPLATE/improve_documentation.md
deleted file mode 100644
index 24ee7ca964..0000000000
--- a/.github/ISSUE_TEMPLATE/improve_documentation.md
+++ /dev/null
@@ -1,13 +0,0 @@
----
-name: Improve documentation
-about: Suggest an update to the project’s documentation
----
-
-- **Summary**
-  What should be changed?
-
-- **Rationale**
-  Please explain the benefit of this change.
-
-- **Champion**
-  If an internal request, who will be the primary contact for this change?
diff --git a/README.md b/README.md
index 084330e031..1ea19e7e37 100644
--- a/README.md
+++ b/README.md
@@ -20,6 +20,10 @@
 
 The UI Kit is a set of React components that follows commercetools [Design System](#design-system).
 
+# Need Help?
+
+In case you have any questions about or issues with the tools and components provided in this repository, please reach out to our [Support team](https://support.commercetools.com).
+
 # Using individual packages
 
 Each UI Kit component is published as a single NPM package under the scope `@commercetools-uikit`. This is useful if you only need a bunch of React components and do not want to have bigger bundle.