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Sender Name Customization #47

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NGTI-ITC opened this issue Apr 2, 2020 · 1 comment
Open

Sender Name Customization #47

NGTI-ITC opened this issue Apr 2, 2020 · 1 comment

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@NGTI-ITC
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NGTI-ITC commented Apr 2, 2020

Is there a way to update the Sender Name, so that it is either the form submitter name #Name#, or a Customer Name. Or if possible a Customer Name with a Google Group email address? e.g. From: Google Group Name, Reply-to: [email protected], #Email Address#

@jac68
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jac68 commented Apr 3, 2020

It is possible:

Append one colum in your forms response sheet
Name it: i.e. ALT_SENDER_NAME
Now, in row 2 of your new column, you need to figure out a formula with your criteria (to decide either the form submitter name #Name#, or a Customer Name).

Now, go to FormEmailer / Setup / Sender
and replace #Name# with your new column's name (i.e. #ALT_SENDER_NAME#)
And do not forget to click the "Save" botton :)

You can also calculate an alternative #Email Address# by adding another column, your name and logic =IF(...), and use this new column in the appropriate Settings input box.

I suggest that you make sure that the setting Advanced / Closure mode is set to "values".

Good luck.

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